Senior Business Analyst - Talent Pool

DLK Group; Cape Town; On-site; ZAR 720,000 - 1,100,000; Full time

Job summary

DLK Group in Cape Town invites a Senior Business Analyst to bridge IT and business needs within the Department of Health & Wellness. You will investigate complex problems, document processes, and drive data-driven solutions across multiple projects.

The role requires a Bachelor’s Degree or B-Tech in IT or BA, 5–7 years of BA experience, and experience as a product owner in agile environments. You will map processes, develop business and IT specifications, and lead stakeholder engagements to

Qualifications

• What candidates must have: degree in IT/BA, 5–7 years BA experience, healthcare project exposure, and agile product ownership experience.

Responsibilities

• Investigates and analyses business problems to understand their nature, cause, effects and drivers.
• Documenting business process requirements through interviews or facilitation sessions.
• Conducting engagements with key role-players to understand processes, needs and challenges.
• Analyse existing processes & technology and propose changes based on business requirements.
• Develop functional and technical specifications to meet business needs.
• Conduct system analysis for new and existing systems.
• Lead multiple projects with project documentation and delivery milestones.
• Bridge IT and business using data analytics to deliver recommendations.

Skills

Process mapping

Agile product ownership

Stakeholder communication

Data analytics

IT operational planning

Education

Bachelor’s Degree or B-Tech in IT / Business Analysis

Job description

Cape Town, South Africa | Posted on 22/07/2026

The Senior Business Analyst will be responsible for bridging the gap between business needs and IT solutions within the Department of Health & Wellness. The role involves investigating and analysing complex business problems, documenting and improving business processes, and driving the delivery of data-driven solutions.

• Investigates and analyses business problems to understand their nature, cause, effects, and drivers, using a variety of methods and techniques.
• Documenting business process requirements through interviews or facilitation sessions.
• Conducting engagements with key role-players within the various departments to further understand their business processes, needs and challenges.
• Analyse existing business processes & technology and propose new developments and changes based on business requirements.
• Develop functional and technical specifications to meet the business needs of clients.
• Conduct system analysis for new and existing systems.
• Construct programs including coding, testing, and debugging.
• Preparing business cases and conducting risk assessments.
• Conducting playback sessions(presentations) with the Business to ensure that the information extracted from the business documents and through the interview process is accurate and complete.
• Responsible for bridging the gap between IT and the business using data analytics to assess processes, outlining problems, determine requirements and deliver data-driven recommendations and documents. Helps in guiding businesses in improving processes, services, and software.
• Experience in process mapping, business case development and IT operational and strategic planning.
• Experience as a product owner with agile methodology.
• Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships.

Requirements

• A Bachelor’s Degree and/or B-Tech in Information Technology and/or Business Analysis Certification.
• Minimum of 5- 7 years' experience as a Business Analyst.
• Good written and verbal communication skills.
• Experience in process mapping, business case development and IT operational and strategic planning.
• Experience as a product owner with agile methodology.
• Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships.
• Looking for professionals with a proven track record in healthcare-related projects.