Senior Field Technician — Fibre & Wireless Lead

Herotel Telecoms (Pty) Ltd; Makhanda; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Dynamic workplace

Internal academy

Team-oriented environment

Group risk benefits

Medical benefits

Health and lifestyle programmes

Job summary

Herotel Telecoms (Pty) Ltd in Grahamstown is seeking a Senior Field Technician to lead advanced fibre and wireless installations, repairs and site surveys across our networks.

You'll mentor junior technicians, ensure safety and quality standards, and work with Team Leaders to plan and execute complex field work in varying environments.

This hands-on role requires strong problem-solving, RF/wireless and fibre experience, and a steadfast commitment to customer service.

Qualifications

• 2+ years of Fibre Optic splicing experience
• 2+ years RF/Wireless experience
• Advanced networking knowledge
• Experience with OTDR and fusion splicing equipment
• Fibre termination and fusion splicing techniques
• Strong working knowledge of hand and power tools
• Advanced computer skills
• Technical training in Electronics, IT, Networking, VoIP or related fields (advantageous)
• Valid driver’s licence

Responsibilities

• Lead and oversee advanced fibre and wireless installations, repairs and site surveys
• Perform preventative maintenance and inspections alongside RF and Fibre teams
• Execute advanced fibre troubleshooting including splicing, testing and dome management
• Perform wireless troubleshooting including signal testing, bandwidth validation and CPE optimisation
• Resolve advanced network issues such as IP conflicts, firewall and routing problems
• Install and configure advanced VoIP systems
• Maintain accurate project, safety and SHER/OHS documentation
• Ensure equipment is maintained and stock is available for scheduled work
• Conduct detailed site surveys including signal confirmation, throughput testing and fibre termination validation

Education

Grade 12 qualification

Tools

OTDR

Fusion splicing equipment

Fibre termination tools

Hand & power tools

Job description

Herotel Telecoms (Pty) Ltd in Grahamstown is seeking a Senior Field Technician to lead advanced fibre and wireless installations, repairs and site surveys across our networks.

You'll mentor junior technicians, ensure safety and quality standards, and work with Team Leaders to plan and execute complex field work in varying environments.

This hands-on role requires strong problem-solving, RF/wireless and fibre experience, and a steadfast commitment to customer service.