Senior Field Technician – Fibre & Wireless Lead

Herotel Telecoms (Pty) Ltd; East London; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Group Risk Benefits

Medical Benefits

Health and Lifestyle Programmes

Internal academy

Job summary

Herotel Telecoms (Pty) Ltd is seeking a Senior Field Technician in East London to lead fibre and wireless installations and surveys on-site. The role requires hands-on field expertise, mentoring of junior technicians, and strict adherence to safety and quality standards to ensure customer satisfaction.

The position focuses on complex repairs, detailed site surveys, and timely reporting while working with RF and Fibre teams to optimize performance in dynamic environments.

Qualifications

• Grade 12 qualification and relevant technical training.
• Minimum 2 years fibre optic splicing experience and RF/wireless exposure.
• Proficiency with OTDR and fusion splicing equipment.

Responsibilities

• Lead advanced fibre and wireless installations, repairs and surveys.
• Perform preventative maintenance with RF and fibre teams.
• Troubleshoot fibre issues including splicing and termination.
• Configure and troubleshoot VoIP systems on site.
• Maintain safety, SHER/OHS docs and reporting.
• Mentor junior technicians and assist with training.
• Manage site documentation and accurate reporting.
• Ensure customer satisfaction and high-quality service.

Skills

Leadership

Mentoring

Analytical thinking

Problem solving

Attention to detail

Customer service mindset

Education

Grade 12 qualification

Electronics/IT/Networking training

Tools

OTDR

Fusion splicing equipment

Hand and power tools

Job description

Herotel Telecoms (Pty) Ltd is seeking a Senior Field Technician in East London to lead fibre and wireless installations and surveys on-site. The role requires hands-on field expertise, mentoring of junior technicians, and strict adherence to safety and quality standards to ensure customer satisfaction.

The position focuses on complex repairs, detailed site surveys, and timely reporting while working with RF and Fibre teams to optimize performance in dynamic environments.