Senior Field Service Technician - HVAC Specialist

Placements24; Pietermaritzburg; On-site; ZAR 420,000 - 650,000; Full time

Benefits offered by this job

Health insurance

Company vehicle

Fuel card

Training opportunities

Job summary

Placements24 seeks a Senior Field Service Technician with a focus on HVAC to support our Pietermaritzburg operations. You will diagnose, install, maintain, and repair complex HVAC systems across commercial and residential clients, delivering safe, high-quality service.

The role requires strong diagnostic capabilities, independent work ethic, and clear communication with customers and colleagues in a dynamic field environment.

Qualifications

• Experience with HVAC installation, maintenance and repair.
• Ability to read schematics, blueprints and technical manuals.
• Strong diagnostic and problem-solving skills.
• Excellent communication with clients and teammates.

Responsibilities

• Diagnose, troubleshoot, and repair HVAC systems for commercial and residential clients.
• Perform preventive maintenance to optimize performance and longevity.
• Install new HVAC systems and components per manufacturer specs.
• Conduct system checks and post-installation tests.
• Explain issues and solutions clearly to clients; provide recommendations.
• Maintain accurate service records, parts used, and time spent.
• Adhere to safety protocols and company policies on site.
• Respond promptly to emergency service calls as needed.
• Collaborate with team members to share knowledge and improve service delivery.
• Stay updated with advancements in HVAC technology and techniques.

Skills

HVAC systems

Diagnostics

Customer communication

Time management

Independent work

Travel willingness

Education

HVAC certification

Tools

Diagnostic tools

Electrical testing gear

Job description

About the Role

Our client, a leading provider of climate control solutions, is seeking a highly skilled and experienced Senior Field Service Technician with a specialization in HVAC systems. This is a critical role within our operations in Pietermaritzburg, KwaZulu-Natal , focused on delivering exceptional installation, maintenance, and repair services for a diverse range of commercial and residential clients. The ideal candidate will possess a deep understanding of HVAC principles, advanced diagnostic capabilities, and a commitment to upholding the highest standards of service quality and customer satisfaction. This position offers the opportunity to work with cutting-edge technology and contribute to a dynamic and growing team. We pride ourselves on our reputation for reliability and expertise, and we are looking for a professional who shares these values and can contribute to our continued success in the Pietermaritzburg region.

Key Responsibilities

• Diagnose, troubleshoot, and repair complex HVAC systems, including air conditioning, heating, ventilation, and refrigeration units.
• Perform routine preventive maintenance on HVAC equipment to ensure optimal performance and longevity.
• Install new HVAC systems and components according to manufacturer specifications and industry best practices.
• Conduct thorough system checks and performance tests post-installation or repair.
• Provide expert technical advice and support to clients, explaining issues and solutions clearly.
• Maintain accurate and detailed service records, including work performed, parts used, and time spent.
• Adhere to all safety protocols and company policies during field operations.
• Respond promptly to emergency service calls as required.
• Collaborate with team members to share knowledge and improve service delivery.
• Stay updated with the latest advancements in HVAC technology and service techniques.

Requirements

• Proven experience as a Field Service Technician, with a strong emphasis on HVAC systems.
• Technical certification in HVAC repair and maintenance is highly desirable.
• Proficiency in reading schematics, blueprints, and technical manuals.
• Expertise in using diagnostic tools and equipment for HVAC systems.
• Strong understanding of electrical, mechanical, and refrigeration principles.
• Excellent problem-solving and analytical skills.
• Valid driver's license and a clean driving record.
• Ability to work independently and manage time effectively in a field setting.
• Strong communication and interpersonal skills for client interaction.
• Willingness to travel within the Pietermaritzburg, KwaZulu-Natal area.

Benefits

Our client offers a competitive remuneration package for this role, commensurate with experience and qualifications. We provide comprehensive health insurance benefits, including medical and dental coverage. A company vehicle and fuel card will be provided for business use. Opportunities for ongoing professional development and training in the latest HVAC technologies are readily available. We foster a supportive and collaborative work environment where your contributions are valued. Join a team dedicated to excellence and career growth within the installation and maintenance sector in Pietermaritzburg .