Field Service Engineer - HVAC Systems

Placements24; George; Híbrido; ZAR 420.000 - 620.000; Tempo integral

Benefícios oferecidos por esta vaga

Hybrid work model

Health insurance

Retirement benefits

Professional development

Resumo da vaga

Placements24 is seeking a Field Service Engineer for its George, Western Cape operation. The role combines remote administration with on-site service to install, maintain, and repair commercial HVAC systems, ensuring optimal performance and reliability for diverse client properties.

The ideal candidate has a National Diploma in Mechanical Engineering or an HVAC trade qualification, with at least three years of hands-on experience and strong diagnostics, control logic, and customer communication

Qualificações

• Three years of hands-on experience servicing commercial HVAC systems.
• Proficiency diagnosing and repairing mechanical and electrical faults in refrigeration cycles.
• Familiarity with building management systems (BMS) and control logic.
• Strong problem-solving and methodical diagnostic approach.
• Excellent communication and customer relationship skills.

Responsabilidades

• Install, diagnose, and repair HVAC equipment including chillers, boilers, AHUs, and controls.
• Perform scheduled preventive maintenance for optimal performance.
• Troubleshoot and resolve technical issues on-site and remotely.
• Read blueprints, schematics, and manuals to guide service work.
• Coordinate with clients and internal teams to plan service visits and recommendations.
• Prepare detailed service reports with findings and next steps.
• Adhere to safety regulations and company procedures during field work.
• Identify opportunities for upselling services and parts.
• Participate in on-call rotations for emergency service when required.

Conhecimentos

HVAC troubleshooting

Electrical systems

Client communication

Formação

National Diploma in Mechanical Engineering or HVAC trade qualification

Descrição da vaga

About the Role

Our client, a prominent provider of commercial and industrial HVAC solutions, is looking for a dedicated Field Service Engineer to join their team in George, Western Cape. This role involves a hybrid work arrangement, combining remote administrative tasks with essential on-site client visits to install, maintain, and repair sophisticated heating, ventilation, and air conditioning systems. You will be the primary point of contact for clients, ensuring their systems operate efficiently and meet stringent performance standards. The ideal candidate is a technically proficient problem-solver with a strong understanding of HVAC principles and a commitment to delivering exceptional service. This position is vital for maintaining the operational integrity of critical climate control systems across diverse commercial properties in the region.

Key Responsibilities

• Perform installations, diagnostics, and repairs on various HVAC equipment, including chillers, boilers, air handling units, and control systems.
• Conduct scheduled preventative maintenance to ensure optimal system performance and longevity.
• Troubleshoot and resolve complex technical issues reported by clients, both remotely and on-site.
• Read and interpret blueprints, schematics, and technical manuals to guide service activities.
• Manage service appointments and maintain clear communication with clients regarding service progress and recommendations.
• Prepare detailed service reports, including findings, actions taken, and recommendations for future maintenance or upgrades.
• Collaborate with the internal sales and technical teams to provide comprehensive client solutions.
• Adhere strictly to safety regulations and company procedures during all field operations.
• Identify opportunities for upselling services and parts to clients.
• Participate in on-call rotations for emergency service response as required.

Requirements

• A National Diploma in Mechanical Engineering or a relevant trade qualification in HVAC.
• A minimum of 3 years of hands-on experience in servicing and maintaining commercial HVAC systems.
• Proficiency in diagnosing and repairing mechanical and electrical faults in refrigeration cycles, control systems, and associated components.
• Familiarity with building management systems (BMS) and control logic.
• Strong understanding of electrical wiring, safety codes, and troubleshooting techniques.
• Excellent problem-solving abilities and a methodical approach to diagnostics.
• Effective communication and customer relationship management skills.
• Ability to work independently and manage time effectively across multiple service calls.
• A valid driver's license and a clean driving record are mandatory.
• Willingness to work flexible hours, including occasional evenings or weekends for urgent calls.

Benefits

• Our client offers a competitive remuneration package, including a base salary and potential for performance-based incentives.
• Employees benefit from a hybrid work model, providing a balance between remote flexibility and essential field engagement.
• Opportunities for ongoing professional development, specialized training on new HVAC technologies, and career advancement within a growing company are provided.
• Health insurance and retirement benefits are also part of the comprehensive package.
• Join a reputable organization that prioritizes employee growth and client satisfaction in the vibrant George, Western Cape region.