Senior External Sales & Service Lead – Banking Solutions

FirstRand Limited; South Africa; On-site; ZAR 240,000 - 320,000; Full time

Job summary

FNB in South Africa seeks an External Sales and Service Advisor Lead to drive sales performance and deliver exceptional customer service within an assigned area. You will apply established sales processes to achieve targets, build strong client relationships, and manage the end-to-end client management cycle from outreach to post-sale support.

The role requires FAIS NQF Level 5 or higher and completion of the First Level Regulatory Examination, with opportunities to network, collaborate, and

Qualifications

• Comply with FAIS and NCA governance and audit requirements.
• Source and convert leads from internal channels and external sources.

Responsibilities

• Apply sales processes to achieve targets within your area.
• Build and sustain strong customer relationships through service delivery.
• Manage end-to-end client management including applications and post-sale queries.
• Identify new business opportunities by analysing market trends and client needs.

Skills

Sales processes

Customer relationships

Market understanding

Education

FAIS NQF Level 5 qualification

First Level Regulatory Examination

Job description

FNB in South Africa seeks an External Sales and Service Advisor Lead to drive sales performance and deliver exceptional customer service within an assigned area. You will apply established sales processes to achieve targets, build strong client relationships, and manage the end-to-end client management cycle from outreach to post-sale support.

The role requires FAIS NQF Level 5 or higher and completion of the First Level Regulatory Examination, with opportunities to network, collaborate, and