Senior E-commerce Analyst

Placements24; Sandton; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Fully remote work

Flexible schedule

Advanced analytics tools access

Job summary

Placements24 is seeking a highly analytical Senior E-commerce Analyst to join a fully remote team. You will translate customer behavior and sales data into actionable insights across online channels to drive growth and efficiency.

Responsibilities include building dashboards, analyzing journeys and campaigns, and guiding marketing, product, and operations with data-driven recommendations. Proficiency in SQL, Google Analytics, Tableau, and A/B testing is required.

Qualifications

• Proven experience as an E-commerce Analyst in online retail.
• Strong proficiency in SQL, Google Analytics, Tableau, or equivalent.
• Experience with A/B testing methodologies and tools.
• Excellent analytical and communication skills for diverse audiences.

Responsibilities

• Analyze e-commerce data to identify trends and opportunities for revenue growth.
• Develop dashboards and reports for KPIs on sales and retention.
• Analyze customer journeys, usability, and marketing effectiveness.
• Provide data-driven recommendations to improve UX, marketing, and operations.

Skills

Analytical thinking

Problem solving

Critical thinking

Communication skills

Tools

SQL

Google Analytics

Tableau

A/B testing

Job description

About the Role

Our client is seeking a highly analytical and strategic Senior E-commerce Analyst to join their remote team. This role is pivotal in driving business growth by providing deep insights into customer behavior, sales performance, and operational efficiency across their online channels. You will translate complex data into actionable recommendations for marketing, product, and operational teams. This is an excellent opportunity for a data-driven professional to significantly impact e-commerce strategy and performance in a fully remote setting.

Key Responsibilities

• Analyze e-commerce data to identify trends, patterns, and opportunities for revenue growth and cost optimization.
• Develop dashboards and reports to track key performance indicators (KPIs) related to sales, customer acquisition, conversion rates, and retention.
• Conduct in-depth analysis of customer journeys, website usability, and marketing campaign effectiveness.
• Provide data-driven recommendations to stakeholders to improve user experience, marketing strategies, and operational processes.
• Utilize A/B testing and other analytical techniques to validate hypotheses and measure the impact of changes.
• Stay current with e-commerce best practices and analytical tools to enhance reporting capabilities.

Requirements

• Proven experience as an E-commerce Analyst or similar data-focused role within an online retail environment.
• Strong proficiency in data analysis tools such as SQL, Google Analytics, Tableau, or similar.
• Experience with A/B testing methodologies and tools.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication skills to present complex data and insights clearly to diverse audiences.
• Ability to work independently, manage multiple projects, and deliver insights in a remote work environment.

Benefits

• Competitive salary and comprehensive benefits package.
• Fully remote work arrangement offering significant flexibility and autonomy.
• Access to advanced analytics tools and data infrastructure.
• Opportunities for professional growth and development in a data-centric organization.
• Collaborative and intellectually stimulating virtual team environment.