Remote Retail E-commerce Specialist

Placements24; Durban; Hybrid; ZAR 200,000 - 300,000; Full time

Benefits offered by this job

Performance-based bonuses

Fully remote work

Health, dental, and vision insurance

Job summary

Placements24 is seeking a Remote Retail E-commerce Specialist to manage and grow online sales channels. You will optimize product listings, develop digital marketing strategies, and analyze site performance to improve conversions, while delivering a seamless customer journey from browse to checkout.

The role emphasizes collaboration with marketing, product, and customer service teams, and requires strong SEO/SEM skills, experience with Shopify/WooCommerce, and remote collaboration capabilities.

Qualifications

• Proven experience in e-commerce management or digital marketing within the retail sector.
• Strong understanding of SEO, SEM, and social media advertising platforms.
• Proficiency with e-commerce platforms (Shopify, WooCommerce) and analytics tools (Google Analytics).
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills for remote collaboration.
• Ability to work independently and manage multiple projects effectively in a remote setting.

Responsibilities

• Optimize product listings on e-commerce platforms for searchability, conversion, and brand consistency.
• Develop and execute digital marketing strategies, including SEO, SEM, social media, and email marketing.
• Monitor website analytics and sales data to identify trends, insights, and areas for improvement.
• Manage online customer inquiries and feedback, ensuring timely and satisfactory resolutions.
• Collaborate with marketing, product, and customer service teams to align online strategies.
• Stay up-to-date with e-commerce best practices and emerging technologies.

Skills

SEO/SEM expertise

Analytics

Remote collaboration

Communication

Tools

Shopify

WooCommerce

Google Analytics

Ads platforms

Job description

About the Role

Our client is seeking a motivated and detail-oriented Remote Retail E-commerce Specialist to manage and grow their online sales channels. You will be responsible for optimizing product listings, managing online marketing campaigns, analyzing website performance, and ensuring a seamless customer journey from browsing to checkout. This fully remote position allows you to work from anywhere while contributing to the success of our client's digital retail presence. You will play a key role in enhancing online visibility, driving traffic, and converting visitors into loyal customers in the ever-evolving e-commerce landscape, collaborating with a distributed team to achieve strategic online growth objectives.

Key Responsibilities

• Optimize product listings on e-commerce platforms for searchability, conversion, and brand consistency.
• Develop and execute digital marketing strategies, including SEO, SEM, social media, and email marketing.
• Monitor website analytics and sales data to identify trends, insights, and areas for improvement.
• Manage online customer inquiries and feedback, ensuring timely and satisfactory resolutions.
• Collaborate with marketing, product, and customer service teams to align online strategies.
• Stay up-to-date with e-commerce best practices and emerging technologies.

Requirements

• Proven experience in e-commerce management or digital marketing within the retail sector.
• Strong understanding of SEO, SEM, and social media advertising platforms.
• Proficiency with e-commerce platforms (e.g., Shopify, WooCommerce) and analytics tools (e.g., Google Analytics).
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills for remote collaboration.
• Ability to work independently and manage multiple projects effectively in a remote setting.

Benefits

• Competitive salary and performance-based bonuses.
• Fully remote work arrangement, offering flexibility and work-life balance.
• Health, dental, and vision insurance coverage.
• Opportunities for professional development in e-commerce and digital marketing.
• Access to cutting-edge e-commerce tools and resources.