Senior Client Partner & Growth Strategist

Publicis Groupe; Durban; Sur place; ZAR 900 000 - 1 300 000; Plein temps

Résumé du poste

Starcom in Durban seeks a senior Client Partner to own client relationships and commercial outcomes. You will ensure every brief starts from a solid business problem and growth ambition, translating needs into clear JTBD and success criteria. You will align internal teams and protect scope and revenue, while escalating risks as needed.

You will lead stakeholder discussions, manage budgets and timelines, and return learnings to future briefs, driving growth for the client and agency.

Qualifications

• 7–10 years with strong client leadership and integrated campaign exposure.
• Manage senior client relationships.
• Business understanding: grasp commercial, category and brand challenges.
• Briefing discipline: convert client needs into clear briefs.
• Commercial awareness: manage scope, fee, risk and revenue.
• Stakeholder management: align client, agency and partner teams.
• Communication: present clearly and influence decision-makers.
• Escalation management: handle sensitive delivery or billing issues.

Responsabilités

• Own the client relationship and senior client confidence.
• Understand the client’s business, category, competitors and growth ambition.
• Translate client needs into a clear business brief and JTBD.
• Ensure all assignments have success criteria before strategy and planning begin.
• Protect scope, fees and revenue; escalate risks when needed.
• Align internal teams around the same brief.

Connaissances

Client leadership

Senior client relationships

Stakeholder management

Communication

Escalation management

Integrated campaigns

Description du poste

Starcom in Durban seeks a senior Client Partner to own client relationships and commercial outcomes. You will ensure every brief starts from a solid business problem and growth ambition, translating needs into clear JTBD and success criteria. You will align internal teams and protect scope and revenue, while escalating risks as needed.

You will lead stakeholder discussions, manage budgets and timelines, and return learnings to future briefs, driving growth for the client and agency.