Strategic Client Growth Lead

Publicis Groupe Holdings B.V; Durban; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Publicis Groupe Holdings B.V in Durban is seeking a senior client lead to own the client relationship, define the business problem, growth ambition and success metrics across key campaigns. You will ensure every brief starts with a clear JTBD and business context, and you will drive alignment among senior stakeholders and internal teams.

In this role you will protect scope, fees and revenue while managing budgets, timelines and escalation of risks.

Qualifications

• 7–10 years with strong client leadership and integrated campaign exposure.
• Ability to manage senior client relationships and cross-functional teams.
• Excellent briefing discipline and commercial awareness.

Responsibilities

• Own the client relationship and senior client confidence.
• Understand the client’s business, category, competitors and growth ambition.
• Translate client needs into a clear business brief and JTBD.
• Ensure assignments have success criteria before strategy and planning begin.
• Confirm budget, timelines, stakeholders, approvals and commercial constraints.
• Align internal teams around the same brief.
• Protect agency scope, fees and revenue.
• Escalate client-facing delivery, billing or commercial risks.
• Ensure PCA learnings influence future briefs.

Skills

Client leadership

Integrated campaigns

Stakeholder management

Communication

Escalation management

Job description

Publicis Groupe Holdings B.V in Durban is seeking a senior client lead to own the client relationship, define the business problem, growth ambition and success metrics across key campaigns. You will ensure every brief starts with a clear JTBD and business context, and you will drive alignment among senior stakeholders and internal teams.

In this role you will protect scope, fees and revenue while managing budgets, timelines and escalation of risks.