About the Role
Our client, a reputable facility management firm operating in Benoni, Gauteng , is seeking a highly experienced Senior Cleaning Operations Coordinator. This role is pivotal in ensuring the seamless execution of cleaning and sanitation services across multiple client sites. You will be responsible for coordinating cleaning teams, managing resources, ensuring quality standards, and liaising with clients to guarantee satisfaction. The ideal candidate possesses strong organizational and leadership skills, a comprehensive understanding of cleaning operations, and a proactive approach to problem-solving. This position requires a blend of office-based coordination and site visits within the Gauteng region, offering a dynamic work experience.
Key Responsibilities
- Coordinate the daily activities of cleaning staff and supervisors across various client locations in Benoni .
- Develop and implement efficient cleaning schedules and service plans.
- Ensure all cleaning activities adhere to strict health, safety, and environmental standards.
- Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels and cost-effectiveness.
- Conduct regular site inspections and quality assurance checks to maintain high service standards.
- Train and mentor cleaning personnel, promoting best practices and professional development.
- Act as a key point of contact for clients, addressing inquiries, and resolving issues promptly.
- Prepare performance reports and maintain accurate records of operations.
- Collaborate with other departments to ensure integrated facility management services.
- Drive continuous improvement initiatives within the cleaning operations.
Requirements
- Minimum of 4 years of experience in cleaning operations, facility management, or a related supervisory role.
- Demonstrated experience in coordinating teams and managing multiple sites.
- Strong knowledge of cleaning chemicals, equipment, and industry best practices.
- Understanding of health and safety regulations relevant to the cleaning industry.
- Excellent organizational, time management, and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to build rapport with clients and staff.
- Proficiency in using MS Office Suite and scheduling software.
- Ability to work independently and as part of a team.
- Flexibility to travel to different sites within the Gauteng area as needed.
- A commitment to delivering high-quality services and ensuring client satisfaction.
Benefits
- We offer a competitive annual salary of 92000 ZAR , reflecting your experience and contribution.
- This hybrid role provides a balance between office-based coordination and on-site supervision, offering a varied and engaging work environment in Benoni .
- Opportunities for professional growth and career advancement within a leading facility management company are available.
- You will receive ongoing training and support to excel in your role.
- Join a dedicated team committed to excellence in service delivery within the Gauteng region.