Senior Claims Manager: Cost, Quality & Growth

AtripleA recruitment & temps; Johannesburg; Presencial; ZAR 600 000 - 800 000; Tempo integral

Resumo da oferta

An insurance sector client in Johannesburg is looking for an experienced Claims Manager to provide exceptional customer service and manage claims effectively. Responsibilities include overseeing claims quality, expense management, and team leadership. The ideal candidate will have at least 15 years of insurance experience, strong management skills, and proficiency in claims administration systems. This role promises to develop your leadership capabilities in a dynamic environment.

Qualificações

• 15 years minimum insurance experience (claims, underwriting, sales, and compliance environments).
• 7 - 10 years management and leadership experience in a similar environment.
• High degree of proficiency with insurance claims administration and business intelligence systems is essential.

Responsabilidades

• Provide exceptional customer service.
• Monitor quality of claims through sample auditing.
• Manage claims cost and expenses effectively.
• Review vendor service in line with agreements.
• Improve average cost per claim.
• Control leakage across the claims value chain.
• Ensure compliance to company policies and relevant legislation.
• Lead and manage teams effectively.

Conhecimentos

Excellent communication skills (verbal and written)

Analysis

Attention to detail

Commitment to excellence

Effective delegation and leadership

Developing organisational talent

Planning and organising

Teamwork

Ability to work under pressure

Positive attitude

Formação académica

B Degree or equivalent

Descrição da oferta de emprego

An insurance sector client in Johannesburg is looking for an experienced Claims Manager to provide exceptional customer service and manage claims effectively. Responsibilities include overseeing claims quality, expense management, and team leadership. The ideal candidate will have at least 15 years of insurance experience, strong management skills, and proficiency in claims administration systems. This role promises to develop your leadership capabilities in a dynamic environment.