Senior Claims Adjuster - Remote Expert in Complex Claims

Placements24; Polokwane; Hybrid; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Remote work

Health insurance

Dental insurance

Vision insurance

Professional development

Bonuses

Job summary

Placements24 is seeking an experienced Senior Claims Adjuster to join their fully remote team, supporting operations from Polokwane. You will investigate, evaluate, and negotiate complex insurance claims to ensure fair outcomes and high customer satisfaction.

The role emphasizes remote collaboration, mentorship to less experienced handlers, and ongoing compliance with insurance laws and best practices.

Qualifications

• 5+ years of professional experience in claims adjusting, focusing on complex claims.
• Experience evaluating property, casualty, or liability claims.
• Deep knowledge of insurance policies and claims handling procedures.
• Strong written and verbal communication for remote work.
• Familiar with claims management software and virtual platforms.
• Industry certifications are highly desirable.

Responsibilities

• Investigate complex insurance claims and assess liability, policy coverage, and damages.
• Manage a large caseload with timely progress and accurate documentation.
• Negotiate settlements with claimants and parties.
• Prepare reports, reserve calculations, and settlement recommendations.
• Stay updated on insurance laws and industry best practices.
• Mentor less experienced team members in a remote setting.

Skills

Claims investigation

Negotiation

Remote collaboration

Analytical skills

Clear communication

Tools

Claims software

Virtual platforms

Job description

Placements24 is seeking an experienced Senior Claims Adjuster to join their fully remote team, supporting operations from Polokwane. You will investigate, evaluate, and negotiate complex insurance claims to ensure fair outcomes and high customer satisfaction.

The role emphasizes remote collaboration, mentorship to less experienced handlers, and ongoing compliance with insurance laws and best practices.