Senior Business Process Engineer: Client Lifecycle

Capitec; Sandton; On-site; ZAR 900,000 - 1,600,000; Full time

Job summary

Capitec is seeking a Senior Business Process Engineer to design and optimize end-to-end Client Integrity processes across onboarding, servicing, due diligence, and offboarding. You will develop operating models and business architecture to support scalable, compliant, client-centered solutions within Business Banking.

You will collaborate with Product, Operations, Technology, Risk, Compliance, Legal and Data teams, influencing senior stakeholders while applying regulatory and risk considerations

Qualifications

• 8+ years in Business Engineering or related fields with risk/compliance awareness.
• Engineering qualification preferred (Industrial or similar).
• Experience solving complex business challenges in large organisations.

Responsibilities

• Design and optimise end-to-end client lifecycle processes across onboarding, servicing, due diligence, risk categorization, remediation, restriction management and offboarding.
• Develop target-state operating models and business architecture to support scalable Client Integrity solutions.
• Apply regulatory, legal, and risk considerations to ensure compliant, auditable solutions.
• Improve client information management, data quality and CRM capability; collaborate across functions.

Skills

Business process engineering

Business architecture

Data analytics

Stakeholder management

Regulatory awareness

Education

Industrial Engineering or related field

Tools

CRM systems

Enterprise platforms

Job description

Capitec is seeking a Senior Business Process Engineer to design and optimize end-to-end Client Integrity processes across onboarding, servicing, due diligence, and offboarding. You will develop operating models and business architecture to support scalable, compliant, client-centered solutions within Business Banking.

You will collaborate with Product, Operations, Technology, Risk, Compliance, Legal and Data teams, influencing senior stakeholders while applying regulatory and risk considerations