About the Role
Our client, a growing player in the banking & finance sector, is seeking an enthusiastic and detail-oriented Junior Business Analyst to join their team in East London, Eastern Cape. This is an excellent entry-level opportunity for individuals passionate about bridging the gap between business needs and technology solutions. The Junior Business Analyst will support the analysis, design, and implementation of financial systems and processes. Key responsibilities include gathering business requirements, documenting system specifications, assisting with user acceptance testing (UAT), and providing support to end-users. This Hybrid role involves a combination of working from our East London office and remotely, offering a balanced approach to work. The ideal candidate is eager to learn, possesses strong analytical and communication skills, and is keen to develop a career in financial technology.
Key Responsibilities
- Assist in gathering and documenting business requirements from stakeholders for financial system enhancements.
- Create clear and concise functional specifications and process flows.
- Support the testing phases of system implementations, including User Acceptance Testing (UAT).
- Liaise between business users and the IT development team to ensure requirements are understood and met.
- Provide first-level support and troubleshooting for financial system users.
- Assist in the creation of user training materials and documentation.
- Participate in project meetings and contribute to project planning activities.
- Analyze data to identify trends and support business decisions related to financial systems.
- Help identify opportunities for process improvements and system efficiencies.
- Stay updated on relevant technologies and best practices in business analysis.
Requirements
- Bachelor's degree in Information Systems, Computer Science, Finance, Business Administration, or a related field.
- 0-2 years of experience in business analysis, systems analysis, or a related role, preferably within the banking & finance industry or with exposure to financial systems.
- Basic understanding of financial concepts and processes.
- Familiarity with software development lifecycle (SDLC) methodologies is a plus.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
- Ability to work effectively in a Hybrid environment and collaborate with team members remotely and in the office.
- Eagerness to learn and develop technical and analytical skills.
- Attention to detail and commitment to delivering quality work.
Benefits
- Competitive entry-level salary package.
- Comprehensive medical aid and retirement fund options.
- Generous paid time off and holiday leave.
- Structured training and mentorship program to support career growth.
- Opportunity to gain valuable experience in financial systems and banking & finance.
- Hybrid work arrangement offering flexibility.
- Supportive team environment in East London.
- Exposure to various financial projects and technologies.
- Potential for future career advancement within the organization.