Senior Administrator

Pivot Services; Cape Town; Presencial; ZAR 180 000 - 240 000; Tempo integral

Resumo da oferta

Pivot Services is seeking a dedicated role based in Pinelands, Cape Town, to provide first-line technical support and subject matter expertise to administrators processing Existing Business Quotes (EBQs). You will diagnose and triage issues, coordinate with IT and Product teams, and guide staff to improve processes and performance.

This full-time position emphasizes collaborative problem-solving, user training, and ongoing optimization of system workflows within a dynamic corporate environment.

Qualificações

• First-line technical support experience or familiarity with administrative tech processes.
• Ability to diagnose and triage technical issues in a corporate environment.
• Willingness to train and guide administrative staff on system use.

Responsabilidades

• Provide first-line technical support to administrative staff processing Existing Business Quotes (EBQs).
• Diagnose, triage and coordinate issue resolution with IT and Product teams.
• Guide and train administrators to use systems effectively and efficiently.
• Identify opportunities to improve system processes and performance.

Descrição da oferta de emprego

About the Role

This role provides first-line technical support and subject matter expertise to administrative staff processing Existing Business Quotes (EBQs). The role focuses on diagnosing and triaging technical issues, coordinating resolution with IT and Product teams, supporting administrators through guidance and training, and identifying opportunities to improve system processes and performance.

Full time

Pinelands

Old Mutual

2 November 2026