Security Operations Lead: Risk & Compliance

Fidelity Services Group; Wes-Kaap; On-site; ZAR 700,000 - 900,000; Full time

Job summary

Fidelity Services Group seeks an Operations Manager with a strong background in risk assessment to oversee operational processes and ensure compliance. You will lead a diverse team, drive performance, and implement contingency plans to mitigate risk.

This role requires a disciplined approach under pressure, strategic thinking, and collaboration across departments to meet KPIs and support cost-control goals.

Qualifications

• Proven track record in operations management with risk assessment focus.
• Strong leadership and team development experience.
• Analytical and problem-solving abilities for risk mitigation.
• Effective verbal and written communication with stakeholders.

Responsibilities

• Develop and implement operational strategies to improve efficiency and reduce risk.
• Conduct thorough risk assessments and develop contingency plans.
• Oversee daily operations and ensure compliance with regulations and standards.
• Lead, mentor, and motivate a diverse team to achieve performance goals.
• Collaborate with departments to improve workflow and address challenges.
• Monitor KPIs to evaluate effectiveness and implement changes.
• Prepare and present reports on performance and risk to senior management.
• Manage budgets related to operations and identify cost-saving measures.

Skills

Risk assessment

Leadership

Analytical thinking

Communication skills

Decision making

Education

Bachelor's degree in Business Administration or related field

PSIRA registration

Job description

Fidelity Services Group seeks an Operations Manager with a strong background in risk assessment to oversee operational processes and ensure compliance. You will lead a diverse team, drive performance, and implement contingency plans to mitigate risk.

This role requires a disciplined approach under pressure, strategic thinking, and collaboration across departments to meet KPIs and support cost-control goals.