Sales Support Administrator - Medical Surgical Devices

Salesworx; Randburg; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Salesworx in Bryanston, South Africa, is seeking a meticulous Sales Support Administrator to coordinate sales administration, master data, pricing, consignment, finance, events, logistics, and compliance.

You will support the Interventional Systems Sales team, generate customer quotations in Salesforce, maintain SAP data, and drive Power BI reporting while collaborating with finance, operations and marketing.

Qualifications

• Grade 12 / National Senior Certificate.
• Degree or diploma in business administration or related field is advantageous.
• Minimum 3–5 years in Sales Administration, Commercial Support, or Sales Operations.
• Experience with SAP or ERP systems, Salesforce, Power BI, and MS Office.

Responsibilities

• Provide day-to-day administrative support to the Interventional Systems Sales team.
• Prepare customer quotations and support tender submissions.
• Assist with customer documentation, quotations, and system queries.
• Support sales reporting and business analysis using Power BI.
• Create and maintain customer master data in SAP; manage consignments.
• Coordinate pricing updates and customer-specific pricing.
• Process orders, invoicing, and logistics support.
• Coordinate events, trainings, and marketing activities.

Skills

Administrative skills

Stakeholder management

Multitasking

Attention to detail

Education

Diploma or Bachelor's degree in Business Administration / Sales Administration / Commercial Management

Tools

SAP

Salesforce

Power BI

Microsoft Office

Job description

Sales Support Administrator - Medical Surgical Devices

Bryanston, South Africa

You will coordinate a wide range of activities,including sales administration, customer master data, pricing, consignmentmanagement, finance administration, events, logistics, and compliance. Actingas a central point of coordination, you help ensure efficient businessoperations while delivering outstanding service to both internal and externalcustomers.

Job Responsibilities

SALES & COMMERCIAL SUPPORT

• Provide day-to-day administrative support to theInterventional Systems Sales team.
• Prepare customer quotations and support public andprivate tender submissions.
• Assist Sales Representatives with customerdocumentation, quotations, reports, and system-related queries.
• Support sales reporting and business analysisthrough Power BI and other reporting tools.

CUSTOMER & COMMERCIAL ADMINISTRATION

• Create, maintain, and update customer master datawithin SAP.
• Process customer creations, amendments, approvals,and supporting documentation.
• Maintain customer allocations, ship-to addresses,and prospect databases.
• Manage consignment agreements, approvals, customersignatures, and related documentation.
• Support Sales Representatives with consignmentprocedures and ensure compliance with company requirements.

PRICING & SYSTEMS SUPPORT

• Maintain SAP price files and implement approvedpricing updates.
• Process customer-specific pricing and coordinateupdates with Customer Service and IT.
• Generate quotations in Salesforce and providefirst-line support to Sales Representatives.
• Coordinate Salesforce user access and liaise withsystem support teams when required.

FINANCE, LOGISTICS & OPERATIONAL SUPPORT

• Raise purchase orders, process goods receipts,submit invoices, and follow up on supplier payments.
• Coordinate month-end purchase order closure andcost centre allocations.
• Support inventory administration, product returns,courier collections, and logistics activities.
• Coordinate on-boarding activities, business cards,SAP user requests, sales meetings, and provide general operational supportwhere needed.

EVENTS & MARKETING COORDINATION

• Coordinate local and international training events,workshops, conferences, and exhibitions.
• Arrange travel, accommodation, visas, venuebookings, and event logistics.
• Coordinate promotional materials, supplierquotations, hospital branding, and marketing support activities.

COMPLIANCE & CONTINUOUS IMPROVEMENT

• Support audit activities, pricing approvals, andcompliance documentation.
• Ensure adherence to company policies, qualitystandards, and regulatory requirements.
• Continuously improve administrative processes,document control, and filing systems while maintaining a strong customerservice focus.

Requirements

PROFILE DESCRIPTION

• Grade 12 / National Senior Certificate.
• Diploma or bachelor’s degree in businessadministration, Sales Administration, Commercial Management, or a related fieldis an advantage.
• Minimum 3–5 years of experience in a SalesAdministration, Commercial Support, or Sales Operations role.
• Experience working with SAP (or another ERPsystem), Salesforce, Microsoft Office, and Power BI.
• Strong administrative, planning, and organizationalskills with excellent attention to detail.
• Ability to manage multiple priorities and workeffectively under deadlines.
• Excellent communication and stakeholder managementskills.
• Proactive, customer-focused, and able to workindependently as well as collaboratively across teams.
• Experience with tender administration, pricing,finance processes, or compliance is considered a strong advantage.