Sales Support

Recruitify_HR; Durban; On-site; ZAR 111,600 - 156,240; Full time

Job summary

Recruitify_HR is seeking a proactive Sales Support professional for its head office in Pinetown, Durban. The role focuses on supporting the sales team in a fire safety equipment and safety training company.

Location is Pinetown, Durban. The position requires at least 3 years of Sales Support experience, strong administrative skills, and excellent communication. You will manage costs, quotations, CRM updates, and customer service while driving opportunities and maintaining records.

Qualifications

• Minimum 3 years' Sales Support experience (essential).
• Previous experience in a sales-driven environment.
• Strong administrative and organisational skills.
• Excellent communication and interpersonal abilities.
• Confident, self-motivated and proactive personality.
• Ability to multitask and work under pressure.
• Strong computer literacy, including CRM systems.

Responsibilities

• Prepare accurate costings, quotations and proposals.
• Conduct cold calling and canvassing to generate new business opportunities.
• Arrange appointments with both new and existing clients.
• Provide internal sales support and exceptional customer service.
• Handle sales administration and maintain accurate documentation.
• Overcome customer objections and assist in closing opportunities.
• Follow up on outstanding payments with clients.
• Build, maintain and update the customer database.
• Cross-sell and upsell products and services.
• Maintain and update the CRM system.
• Support the external sales team to achieve business targets.

Skills

Sales support experience

CRM systems

Communication skills

Administrative skills

Multitasking

Tools

CRM software

Job description

SALES SUPPORT

An established company within the fire safety equipment and safety training industry is looking for an energetic, proactive and confident Sales Support professional to join their team at their head office in Pinetown.

Location: Pinetown, Durban

Salary: R10 000 – R14 000 Basic + Commission

Key Responsibilities

• Prepare accurate costings, quotations and proposals


• Conduct cold calling and canvassing to generate new business opportunities


• Arrange appointments with both new and existing clients


• Provide internal sales support and exceptional customer service


• Handle sales administration and maintain accurate documentation


• Overcome customer objections and assist in closing opportunities


• Follow up on outstanding payments with clients


• Build, maintain and update the customer database


• Cross-sell and upsell products and services


• Maintain and update the CRM system


• Support the external sales team to achieve business targets

Minimum Requirements

• Minimum 3 years' Sales Support experience (essential)


• Previous experience in a sales-driven environment


• Strong administrative and organisational skills


• Excellent communication and interpersonal abilities


• Confident, self-motivated and proactive personality


• Ability to multitask and work under pressure


• Strong computer literacy, including CRM systems


• Experience within the fire safety equipment or safety training industry will be highly advantageous