Sales Supervisor: General Trade

Smollan; Johannesburg; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Smollan seeks a regional Sales Coordinator in Johannesburg to oversee Sales Representatives and Kiosk teams, guiding training and ensuring targets and customer satisfaction are met. The role includes collaboration with the Regional Manager to craft plans, coaching on selling techniques, and monitoring performance metrics within a fast-paced retail environment.

This position also covers stock management duties, including ensuring POS material across spaza shops, maintaining stock levels, removing

Responsibilities

• Oversee and coordinate activities of Sales Representatives and Kiosk Sales Representatives within the assigned region, providing guidance, support, and training to ensure targets and customer satisfaction.
• Support the Regional Manager in developing and implementing sales plans to achieve revenue targets and expand market share
• Supervise and coach Sales Representatives and Kiosk Sales Representatives, providing guidance on sales techniques, product knowledge, and customer service
• Monitor and analyse sales performance metrics to identify areas for improvement and implement corrective actions
• Collaborate with the sales team and stakeholders to achieve sales targets and objectives
• Pro-actively influencing and managing relationships between the client, customers and operational staff to ensure growth for clients and customers
• Ensure POS material is distributed and implemented to all spaza shops and Midi’s
• Ensure sufficient stock pressure in Midi’s
• Ensure short-dated stock is removed from shelf as per TBFS SOP
• Inform relevant stakeholders about short-dated stock in Midi’s
• Ensure all expired stock is removed from shelf
• Check for and manage visible and accurate pricing on shelf
• Ensure all KVI’s and MHS’s are always on shelf as per TBFS SOP
• Minimise returns and damages (when delivering stock as and when business requires)

Job description

To oversee and coordinate the activities of Sales Representatives and Kiosk Sales Representatives within the assigned region by providing guidance, support, and training to ensure the team achieves sales targets, maintains high levels of customer satisfaction, and upholds company standards.

Sales Strategy and Achievement

• Support the Regional Manager in developing and implementing sales plans to achieve revenue targets and expand market share
• Supervise and coach Sales Representatives and Kiosk Sales Representatives, providing guidance on sales techniques, product knowledge, and customer service
• Monitor and analyse sales performance metrics to identify areas for improvement and implement corrective actions for area of improvement
• Collaborate with the sales team and all stakeholders to achieve sales targets and objectives
• Pro-actively influencing and managing relationships between the client, customers and operational staff to ensure growth for clients and customers

Stock Management

• Ensure POS material is distributed and implemented to all spaza shops and Midi’s
• Ensure sufficient stock pressure in Midi’s
• Ensure short-dated stock is removed from shelf as per TBFS SOP
• Inform relevant stakeholders are informed about short-dated stock in Midi’s
• Ensure all expired stock is removed from shelf
• Check for and manage visible and accurate pricing on shelf
• Ensure all KVI’s and MHS’s are always on shelf as per TBFS SOP
• Minimise returns and damages (when delivering stock as and when business requires)