Sales supervisor

TWYFORD INTERNATIONAL; Johannesburg; On-site; ZAR 600,000 - 900,000; Full time

Job summary

TWYFORD INTERNATIONAL in Johannesburg seeks a Sales Supervisor to lead a sales team and drive performance across SA markets. You will monitor targets, coach reps, and coordinate with logistics, finance and operations to ensure smooth order processing and customer satisfaction.

A strong communicator with problem-solving mindset is essential. Experience in B2B sales is preferred, with the ability to report using PPT and Excel and provide data-supported forecasts.

Qualifications

• Preferred 4–8 years of sales management experience in the glass industry.
• Proven track record of achieving targets in B2B sales.
• Strong communication and relationship-building abilities.
• Experience with cross-department collaboration.

Responsibilities

• Supervise, coach, and motivate a team of sales representatives to meet and exceed targets.
• Conduct regular performance reviews, ride-along field visits, and coaching sessions.
• Set clear monthly and quarterly sales targets aligned with company objectives.
• Track KPIs such as revenue, margins, conversion rates, customer retention, and activity levels.
• Ensure professional handling of customer issues, complaints, and after-sales service.
• Assist management in developing and executing sales strategies, especially for float glass expansion.

Skills

Communication skills

Leadership

Problem solving

B2B sales

Tools

PPT

Excel

Job description

importer and distributor of tiles, ceramics, and float glass, serving

wholesale, retail, and project-based customers across South Africa and

neighbouring markets.

We are seeking a Sales supervisor to

manage sales team, monitor target completion rate, and deal with complex

internal cross department communication and external customer challenges. This

role requires strong communication skill and open mind thinking. Most

importantly the ability to indentify the essence behind the problem and take

action to sort it.

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Key Responsibilities

Supervise, coach, and motivate a team of

sales representatives to meet and exceed targets.

Conduct regular performance reviews,

ride-along field visits, and coaching sessions.

through training, corrective action, or restructuring where required.

Sales Performance & Targets

Set clear monthly and quarterly sales

targets aligned with company objectives.

Track KPIs such as revenue, margins,

conversion rates, customer retention, and activity levels.

management, and deal closures.

Support key accounts and assist sales

reps in closing strategic or high-value deals.

trends, and competitor activity within South Africa.

Ensure professional handling of customer

issues, complaints, and after-sales service.

Assist management in developing and

executing sales strategies, especially for float glass expansion.

forecasts, and team performance summaries.

Able to report with PPT and Excel, with

supportive and reliable data.

Operational Coordination

Work closely with logistics, finance,

and operations to ensure smooth order processing and delivery.

control, and compliance with company policies.

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Preferred 4-8 years experience in sales

management, in the Glass Industry.

Proven track record of achieving or

Experience in B2B sales, having good

relationship with well-known glass customer.