Sales & Operations Support Co-ordinator

Rexx Screen and Digital; Sandton; On-site; ZAR 279,000 - 390,600; Full time

Job summary

A supplier firm in Sandton seeks a Senior Sales & Technical Support Co-ordinator to assist the Operations Manager and Sales Team with daily sales and inventory operations. Candidates should possess strong organizational skills, a Matric & relevant administrative qualification, and 3-5 years of pertinent experience. Responsibilities include preparing sales documentation, managing customer interactions, and maintaining stock records in Zoho. The role demands a hands-on approach to support operational efficiency.

Qualifications

• 3-5 years experience in administration, operations support, or sales support.
• Experience in inventory or warehouse environments is preferred.
• Experience in distribution or product-based businesses is preferred.

Responsibilities

• Assist sales staff with preparing quotations and sales documentation.
• Maintain accurate customer records and interactions.
• Prepare reports from Zoho systems for management.
• Work with Warehouse Supervisors to maintain accurate stock records.

Skills

Strong organisational ability

Ability to manage & complete multiple tasks

Education

Matric & an Administration or business qualification

Tools

Zoho CRM

Job description

Senior Sales & Technical Support Co-ordinator

Job Description

Company: Rexx Screen and Digital Supplies

Location: Johannesburg

Role Summary

The Operations & Sales Support role supports the Operations Manager and Sales Team with the daily administration and coordination of sales, inventory, reporting, and general office operations.

The role ensures that Zoho systems are accurate, SKUs are properly managed, inventory is maintained, and internal processes run smoothly between sales, warehouse, procurement, and operations.

This is a hands-on administrative and coordination role requiring excellent time keeping, consistent attendance in office, strong attention to detail, meeting deadlines and good organisational skills.

Key Responsibilities

• Assist sales staff with preparing quotations and sales documentation.
• Capture and maintain sales opportunities and quotes in Zoho CRM.
• Assist with processing sales orders and coordinating with warehouse for dispatch.
• Respond to basic customer queries relating to orders, products, or documentation.
• Maintain accurate customer records and interactions

Support the Operations Manager with administration of:

• Creating and maintaining SKUs
• Updating product descriptions, categories, and attributes
• Managing product records and ensuring data accuracy
• Supporting inventory adjustments and corrections
• Maintaining customer records
• Capturing opportunities and quotations
• Ensuring notes and records are properly updated
• Assisting with product and pricing updates where required
• Supporting operational reporting
• Maintain a structured SKU system for all products.
• Ensure new SKUs are created according to Rexx naming conventions.
• Ensure products are correctly categorised and described.
• Prevent duplicate or incorrect SKU creation.
• Work with procurement and warehouse teams when adding

Inventory & Warehouse Coordination

• Work with Warehouse Supervisors to maintain accurate stock records.
• Assist with inventory corrections and system adjustments.
• Help reconcile discrepancies between physical stock and Zoho Inventory.
• Ensure product records align with warehouse stock structures.
• Assist with reporting on stock levels and mo

Reporting

Prepare reports from Zoho systems for management, including:

• Inventory reports
• Product usage or demand trends
• Operational reports requested by management

Ensure reports are accurate and updated regularly.

Procurement & Operations Support

Support the Operations Manager with administrative tasks including:

• Assisting with supplier information and product setup
• Maintaining product and supplier records
• Supporting procurement administration
• Assisting with internal operational documentation
• Coordinating basic office operational needs when required

Office Administration

Assist with general office administration including:

• Ordering office groceries and supplies
• Assisting management with general operational administration

Skills & Requirements

• Matric & an Administration or business qualification
• 3 -5 years experience in administration, operations support, or sales support

Preferred Experience

• Inventory or warehouse environments
• Distribution or product-based businesses

Key Skills

• Strong organisational ability
• Ability to manage & complete multiple tasks