Sales Manager

Zusi Limited IT | Telecommunications | Connectivity | Mobile; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Zusi Limited IT is seeking an experienced Sales Team Manager to lead a telecoms B2B sales team in Cape Town. You will coach, recruit, and drive performance to meet revenue targets and build a high-performance culture.

Responsibilities include daily meetings, pipeline management, KPI tracking, coaching calls, and regular product training. You will mentor staff to improve conversions and work with mobile partners to maximize growth.

Qualifications

• Minimum 3 years management experience within telecoms sales.
• Proven track record managing a successful B2B sales team.
• Strong understanding of mobile communications, connectivity and UC/telecoms products.

Responsibilities

• Lead, motivate, and manage a team of Sales Agents.
• Conduct daily sales meetings and weekly one-to-ones.
• Monitor activity levels and sales performance across the team.
• Deliver regular product and sales training.
• Ensure the team achieves monthly, quarterly, and annual sales targets.
• Maintain accurate pipeline reporting and KPI tracking.

Skills

Team leadership

Coaching

Forecasting

CRM experience

B2B sales

Performance management

Tools

CRM systems

Job description

Location

Cape Town CBD Office Based Role

Job Summary

Zusi are a UK company selling to UK Businesses with offices in Cape Town.

We are seeking an experienced and driven Sales Team Manager to lead, develop, and grow a high-performing telecoms sales team. The successful candidate will have a strong background in B2B telecommunications sales and a proven track record of managing sales professionals to achieve and exceed revenue targets.

The role requires a hands‑on leader who can coach, motivate, recruit, and hold team members accountable while maintaining their own commercial awareness and driving overall team performance.

Key Responsibilities

Leadership & Management

• Lead, motivate, and manage a team of Sales Agents
• Conduct daily sales meetings and weekly one‑to‑ones.
• Monitor activity levels and sales performance across the team.
• Create a high‑performance sales culture focused on accountability and results.
• Manage performance improvement plans where required.
• Develop new sales staff.
• Deliver regular product and sales training.
• Ensure the team achieves monthly, quarterly, and annual sales targets.
• Monitor KPIs including:
• Calls made
• Appointments booked
• Opportunities created
• Quotes issued
• Contracts won
• Revenue generated
• Gross profit achieved
• Forecast monthly sales performance.
• Maintain accurate pipeline reporting.
• Identify areas for revenue growth and improvement.

Telecoms & Technology Sales

Promote and support the sale of:

• Mobile Solutions (O2, Vodafone, EE, Three)
• Business Connectivity
• FTTP Broadband
• Leased Lines
• SIP and VoIP Solutions
• 3CX Phone Systems
• Microsoft Teams Calling
• Unified Communications
• Cyber Security Services
• Managed IT Services
• Business Energy Solutions (where applicable)

Coaching & Development

• Conduct call listening and coaching sessions.
• Accompany sales staff on customer meetings where required.
• Develop individual training plans.
• Mentor team members to improve conversion rates and sales effectiveness.
• Share best practice and market intelligence.

Reporting

Provide weekly and monthly reporting covering:

• Win rates
• Team KPIs
• Individual performance

Skills & Experience Required

• Minimum 3 years management experience within telecoms sales.
• Proven track record managing a successful B2B sales team.
• Strong understanding of:
• Mobile communications
• Hosted Telephony
• Connectivity
• Unified Communications
• Business Telecoms
• Experience with CRM systems.
• Excellent coaching and performance management skills.
• Ability to forecast and manage pipelines effectively.
• Experience selling 3CX.
• Knowledge of Microsoft Teams Telephony.
• Managed IT Services background.
• Experience working with mobile network partners including O2, Vodafone, EE, and Three.
• Understanding of cybersecurity solutions.

Personal Attributes

The successful candidate will be:

• Highly motivated and target driven.
• Strong leader with natural authority.
• Commercially aware and results focused.
• Organised and disciplined.
• Able to inspire and develop others.
• Positive and solutions focused.

Success Looks Like

Within the first 12 months the successful candidate will:

• Build and maintain a high‑performing sales team.
• Consistently achieve or exceed monthly sales targets.
• Develop future sales leaders within the business.
• Increase recurring revenue and customer retention.
• Create a culture of accountability, professionalism, and excellence.

This is a leadership role for an ambitious telecoms professional looking to build, manage, and develop a successful sales team while contributing to the continued growth of the business.