Sales Floor Supervisor

Placements24; Upington; Presencial; ZAR 180.000 - 260.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Career advancement opportunities

Employee discounts on electronics

Training programs on product knowledge

Dynamic team environment

Performance-based bonuses

Health insurance contribution

Provident fund membership

Descripción de la vacante

Placements24 in Upington, Northern Cape is seeking an experienced Sales Floor Supervisor to oversee store operations, drive sales, and lead the electronics sales team.

You will coach staff, manage daily floor activities, ensure excellent customer service, maintain merchandising standards, and contribute to a positive, productive team environment. This hands-on role demands leadership, retail experience, and a passion for technology.

Formación

• Minimum of 2 years of experience in retail sales or a supervisory role.
• Demonstrated ability to lead, motivate, and manage a sales team.
• Strong sales acumen and a track record of meeting sales goals.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge of electronic products and a passion for technology is a significant advantage.
• Familiarity with POS systems and retail operations.

Responsabilidades

• Supervise and coach sales associates to meet individual and store sales targets.
• Monitor customer interactions and guide delivery of excellent customer service.
• Manage daily sales floor operations, including opening and closing procedures.
• Ensure product knowledge is up-to-date and address training needs.
• Maintain visual merchandising standards and organize displays.
• Assist with inventory checks and replenishment.
• Handle customer escalations and resolve issues promptly.
• Contribute to a positive and productive team environment.
• Ensure adherence to company policies and safety regulations.
• Assist store management with performance reviews and staff development.

Conocimientos

Leadership

Meeting sales targets

Customer service

Communication

POS systems

Retail operations

Team motivation

Educación

High school diploma or equivalent

Herramientas

POS systems

Descripción del empleo

About the Role

Our client, a leading electronics retailer, is seeking an experienced and motivated Sales Floor Supervisor to oversee operations and lead the sales team at their Upington, Northern Cape location. This role is essential for driving sales performance, ensuring exceptional customer service, and maintaining a high standard of store presentation. You will be responsible for guiding sales associates, managing daily floor activities, and ensuring operational efficiency. The ideal candidate is a strong leader with excellent communication skills, a passion for electronics, and a proven ability to motivate a team to achieve targets. This is a hands-on role requiring active participation in daily store functions.

Key Responsibilities

• Supervise and coach sales associates to ensure they meet individual and store sales targets.
• Monitor customer interactions and provide guidance on delivering excellent customer service.
• Manage daily sales floor operations, including opening and closing procedures.
• Ensure product knowledge is up-to-date among the sales team and address any training needs.
• Maintain visual merchandising standards and ensure product displays are attractive and organized.
• Assist with inventory management, including stock checks and replenishment.
• Handle customer escalations and resolve issues promptly and professionally.
• Contribute to creating a positive and productive team environment.
• Ensure adherence to all company policies, procedures, and safety regulations.
• Assist store management with performance reviews and staff development.

Requirements

• Minimum of 2 years of experience in a retail sales or supervisory role, preferably in electronics.
• Demonstrated ability to lead, motivate, and manage a sales team.
• Strong sales acumen and a proven track record of meeting sales goals.
• Excellent communication, interpersonal, and customer service skills.
• Knowledge of electronic products and a passion for technology is a significant advantage.
• Familiarity with POS systems and retail operations.
• Strong organizational and problem-solving skills.
• High school diploma or equivalent; further education is a plus.
• Ability to work flexible hours, including weekends and some public holidays.
• Must be proactive, reliable, and possess a strong work ethic.

Benefits

• Competitive annual salary of R.
• Opportunity for career advancement within the retail sector.
• Employee discounts on a wide range of electronic products.
• Comprehensive training programs on product knowledge and sales techniques.
• Positive and dynamic team environment.
• Performance-based bonuses.
• Health insurance contribution.
• Provident fund membership.