Sales Consultant - Retail

Placements24; Upington; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Competitive hourly wage with potential

Employee discounts

Training and skill development

Supportive work environment

Career advancement opportunities

Staff incentives

Job summary

WhatJobs Direct in Upington, Northern Cape, ZA is seeking a vibrant Sales Consultant to engage customers and drive sales in a retail environment. You will provide product knowledge, greet customers, and promote offers while maintaining an organized sales floor.

The role requires excellent communication, a friendly attitude, and a proactive approach to meeting sales targets. Weekend and public holiday availability may be needed to support store operations.

Qualifications

• Strong customer focus and a genuine desire to help others.
• Excellent communication and interpersonal skills.
• Willingness to learn about products and sales strategies.
• Ability to stand for extended periods and handle merchandise.

Responsibilities

• Greet and engage customers in a friendly and professional manner.
• Provide expert product knowledge and recommendations.
• Drive sales by promoting products, offers and loyalty programs.
• Achieve and exceed individual sales targets and contribute to store performance.
• Maintain a neat, well-displayed sales floor with correctly priced products.
• Process sales transactions accurately using the POS system.
• Collaborate with team members to ensure smooth store operations.

Skills

Customer focus

Communication skills

Interpersonal skills

POS system

Tools

POS system

Job description

About the Role

Our client, WhatJobs Direct , is seeking a vibrant and customer-focused Sales Consultant to join their dynamic retail team in Upington, Northern Cape, ZA . This role is ideal for an individual who is passionate about engaging with customers, understanding their needs, and providing exceptional service to drive sales of our client's products. You will be at the forefront of customer interaction, offering expert advice and building rapport to create a positive shopping experience. The successful candidate will possess strong interpersonal skills, a friendly demeanor, and a proactive approach to meeting sales targets. This is a fantastic opportunity to develop your sales career in a stimulating retail environment and contribute to our client's success in the local community. We believe in empowering our sales team with the knowledge and support they need.

Key Responsibilities

• Greet and engage customers in a friendly and professional manner, identifying their needs and preferences.
• Provide expert product knowledge and recommendations to assist customers in making informed purchasing decisions.
• Drive sales by actively promoting products, special offers, and loyalty programs.
• Achieve and exceed individual sales targets and contribute to overall store performance objectives.
• Maintain an attractive and organized sales floor, ensuring products are well-displayed and priced correctly.
• Handle customer inquiries, issues, and returns efficiently and effectively, ensuring customer satisfaction.
• Process sales transactions accurately using the point-of-sale (POS) system.
• Collaborate with team members to ensure smooth store operations and a positive customer experience.
• Stay up-to-date with product knowledge and sales techniques through ongoing training.
• Build lasting relationships with customers to encourage repeat business.

Requirements

• Previous experience in retail sales or customer service is preferred, but not essential.
• Excellent communication and interpersonal skills.
• A friendly, approachable, and enthusiastic personality.
• Strong customer focus and a genuine desire to help others.
• Ability to work effectively both independently and as part of a team.
• Basic understanding of sales principles and techniques.
• Willingness to learn about products and sales strategies.
• Ability to stand for extended periods and handle merchandise.
• Flexible availability, including weekends and public holidays, as required by the retail environment in Upington .
• A positive attitude and a strong work ethic.

Benefits

• Competitive hourly wage with potential for sales commissions and bonuses.
• Employee discounts on company products.
• Opportunities for training and skill development in sales and customer service.
• A supportive and friendly work environment.
• Potential for career advancement within the retail sector.
• Staff incentives and recognition programs.