Sales Consultant - VUSE

Smollan; Phoenix; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Smollan is seeking a Sales Consultant to be the face of our brand at the point of purchase. You will drive sales, guide customers through their product journey, and ensure a world-class retail experience at our kiosks.

The role requires Grade 12, retail experience, basic tech skills, and flexibility to work weekends. You will maintain brand standards, handle POS transactions, assist with stock and merchandising, and deliver excellent customer service.

Qualifications

• Grade 12 / Matric or equivalent is required.
• Retail sales experience is advantageous.
• Basic computer literacy and familiarity with POS/retail admin processes.

Responsibilities

• Sell and upsell products to meet daily/monthly targets.
• Process cash/card transactions and manage POS procedures.
• Manage kiosk inventory, stock takes, and IBT transfers if applicable.
• Maintain high visual merchandising standards and brand image.
• Assist customers with queries and product troubleshooting.

Skills

Customer service

Communication

Upselling

Teamwork

Time management

English proficiency

Education

Grade 12 / Matric

Tools

POS System

Kiosk software

Job description

Are you a high-energy, target-driven sales professional with a passion for exceptional customer service?

As a Sales Consultant, you will be the face of our brand at the point of purchase. You’ll drive sales, guide customers through their product journey, manage kiosk operations, and ensure our customers receive a world-class retail experience every time.

Key Responsibilities

• Sales & Upselling: Deliver a superior customer service experience, build customer relationships, and actively sell and up-sell products to achieve daily and monthly sales targets.
• Kiosk Operations & POS: Process cash and card transactions, manage daily cashups, handle banking, and accurately follow Point of Sale (POS) Standard Operating Procedures.
• Stock & Asset Management: Take ownership of kiosk inventory. Facilitate stock takes, manage stock replenishment, execute Inter-Branch Transfers (IBT), and safeguard all company assets.
• Brand Representation & Merchandising: Maintain high visual merchandising standards and general kiosk housekeeping to reflect our brand’s premium quality and professionalism.
• Customer Support & Troubleshooting: Assist customers with product queries and troubleshooting using in-depth brand and product knowledge.

What We Are Looking For

Requirements:

• Education: Grade 12 / Matric certificate or NQF equivalent.
• Experience: Previous retail sales experience is highly advantageous.
• Tech-Savvy: Basic computer literacy and familiarity with POS/retail admin processes.
• Flexibility: Willingness and ability to work retail shift hours, including weekends, public holidays, and occasional night work.
• Mobility: Available to work at or travel between designated kiosks/stores in the region if required.
• Dynamic, target-driven, and highly resilient under pressure.
• Excellent verbal and written English communication skills.
• Strong interpersonal skills with a diplomatic, approachable, and professional demeanor.
• High attention to detail, meticulous administration, and strong time management skills.
• Ability to thrive both independently and as part of a collaborative retail team.

Why Join Us?

• Be part of a dynamic, fast-paced team winning at the point of purchase.
• Comprehensive onboarding and continuous product training.
• Great growth potential within a leading retail execution company.