Sales Consultant - VUSE

Smollan; eMalahleni; Vor Ort; ZAR 134.000 - 201.000; Vollzeit

Zusammenfassung

Smollan is seeking a Sales Consultant to be the face of our brand at the point of purchase. You will drive sales, guide customers through their product journey, and manage kiosk operations to deliver a world-class retail experience.

You will handle POS transactions, stock replenishment, merchandising, and customer support, working across designated kiosks and maintaining high standards. Flexibility for weekends and occasional night work is required.

Qualifikationen

• Must have strong communication in English, both verbal and written.
• Ability to engage customers and build relationships.
• Demonstrated resilience and ability to work under pressure in a sales environment.
• Detail-oriented administration and accurate documentation.
• Ability to work independently and as part of a retail team.

Aufgaben

• Deliver superior customer service and actively sell products to meet daily/monthly targets.
• Process cash and card transactions and manage POS procedures.
• Take ownership of kiosk stock, be involved in stock takes, and manage replenishment.
• Maintain high visual merchandising standards and keep kiosk clean and organized.
• Assist customers with product questions and troubleshoot using product knowledge.

Kenntnisse

Target-driven

English communication

Interpersonal skills

Attention to detail

Team collaboration

Ausbildung

Grade 12 / Matric

Tools

POS systems

Jobbeschreibung

About the Role

Are you a high-energy, target-driven sales professional with a passion for exceptional customer service?

As a Sales Consultant, you will be the face of our brand at the point of purchase. You’ll drive sales, guide customers through their product journey, manage kiosk operations, and ensure our customers receive a world-class retail experience every time.

Key Responsibilities

• Sales & Upselling: Deliver a superior customer service experience, build customer relationships, and actively sell and up-sell products to achieve daily and monthly sales targets.
• Kiosk Operations & POS: Process cash and card transactions, manage daily cashups, handle banking, and accurately follow Point of Sale (POS) Standard Operating Procedures.
• Stock & Asset Management: Take ownership of kiosk inventory. Facilitate stock takes, manage stock replenishment, execute Inter-Branch Transfers (IBT), and safeguard all company assets.
• Brand Representation & Merchandising: Maintain high visual merchandising standards and general kiosk housekeeping to reflect our brand’s premium quality and professionalism.
• Customer Support & Troubleshooting: Assist customers with product queries and troubleshooting using in-depth brand and product knowledge.

What We Are Looking For

Requirements:

• Education: Grade 12 / Matric certificate or NQF equivalent.
• Experience: Previous retail sales experience is highly advantageous.
• Tech-Savvy: Basic computer literacy and familiarity with POS/retail admin processes.
• Flexibility: Willingness and ability to work retail shift hours, including weekends, public holidays, and occasional night work.
• Mobility: Available to work at or travel between designated kiosks/stores in the region if required.

Key Skills & Competencies

• Dynamic, target-driven, and highly resilient under pressure.
• Excellent verbal and written English communication skills.
• Strong interpersonal skills with a diplomatic, approachable, and professional demeanor.
• High attention to detail, meticulous administration, and strong time management skills.
• Ability to thrive both independently and as part of a collaborative retail team.

Why Join Us?

• Be part of a dynamic, fast-paced team winning at the point of purchase.
• Comprehensive onboarding and continuous product training.
• Great growth potential within a leading retail execution company.