Sales Co(Internal Applications Only)

Cashbuild; Mbombela (Nelspruit); On-site; ZAR 180,000 - 240,000; Full time

Job summary

Cashbuild in Kabokweni, MP, South Africa is seeking a Sales Co-ordinator to grow sales through constant customer interaction, costing of building plans, and issuing accurate quotations.

The role requires strong numeracy, plan-reading ability, and exceptional customer service skills, with a focus on maintaining housekeeping standards and an efficient delivery service in a fast-paced retail environment.

Qualifications

• Grade 12 and 5 years related experience, or 10 years' work experience.
• Plan reading experience would be advantageous.
• Ability to communicate in English and the dominant local language.
• Above average numeric skills.
• Proven ability to provide exceptional Customer Service.
• Proven ability to work under pressure.
• Must be computer literate.
• Proven strong organising, planning and delegation skills.

Responsibilities

• Issuing and following up quotations to generate sales.
• Reading building plans and ensuring accurate quotations.
• Manage the telephone, answer, and return calls, ensure follow ups are done.
• Conduct competitor analysis to ensure competitiveness of the store.
• Communicate bulk deposit transfers to Customers.
• Promote loyalty programs (VIC and Charge Card Customers).
• Deliveries: manage an efficient delivery service and correct rates.
• Deliveries dispatched within the required time limit; delays communicated with customers.
• Record, follow up and resolve Customer Complaints at the desk.
• Price changes to be implemented in line with advertised prices.
• Management of Ready for Business Checklists and store area responsibilities.
• People management of General Assistants, Sales Advisors and Forklift Drivers.

Skills

Customer Service

Communication

Planning

Organising

Numerical skills

Computer literacy

Education

Grade 12

Job description

## Sales Co(Internal Applications Only)Created At:October 29, 2026Status:activeJob Type:InternalLocation:Kabokweni, MP, South AfricaApply for this Positionor refer someone## About the job Sales Co(Internal Applications Only)### **Description:**Grow sales through constant Customer interaction; costing of building plans and issuing Customers with accurate quotations. Ensuring that all housekeeping and merchandising standards are maintained at all times. Ensuring a cost effective and efficient delivery service.### **Requirements:*** Grade 12 plus 5 (five) years related experience or a minimum of 10 (ten) years’ work related experience* Plan reading experience would be advantageous* Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.* Above average numeric skills* Proven ability to provide exceptional Customer Service* Proven ability to work under pressure* Must be computer literate* Proven strong organising, planning and delegation skills### ****Key Performance Area:******Sales*** Issuing and follow up of quotations in order to generate sales* Quote process and control Special Orders* Reading of building plans and ensuring quotations are correct and within the agreed timeframe* Manage the telephone, answer, and return calls, ensure follow ups are done* Conduct competitor analysis to ensure competitiveness of the store* Communicate bulk deposit transfers to Customers* Promote loyalty programs (VIC and Charge Card Customers)**Deliveries*** Manage an efficient delivery service and ensuring that the correct rates are charged* Deliveries dispatched within the required time limit* Delayed deliveries communicated with Customer and appropriate arrangements made and agreed to with the Customer**Customer Service*** Effective Customer Service Desk Management* Record, follow up and resolve Customer Complaints* To ensure an efficient Customer Service at all times (all Customers are attended to)* Telephone etiquette (to ensure that all calls are answered within the required time)**Store Standards*** Effective management of the Ready for Business Checklists and processes with regards to area of responsibility and those of the General Assistant, Sales Advisors and Forklift Drivers.* Price changes to be implemented in line with advertised prices.* Implementation of planograms**People Management*** Ensure that all General Assistants, Sales Advisors and Forklift Drivers are present and available in their area of responsibility in order to assist Customers and perform all their responsibilities* Ensure General Assistants, Sales Advisors and Forklift Drivers have a trained backup available.* Ensure General Assistants, Sales Advisors and forklift Drivers execute their daily duties (Ready for Business and Beyond my Control)**Safety (OHSA) Requirements*** Ensure that safety standards are adhered to* Ensure Employees under control of Sales Coordinator wear correct protective clothing and safe use of equipment.**Security Awareness*** Be aware of any suspicious people and / or activities in and outside the Store.* Password security### **Values:****Integrity*** Complying with generally accepted standards in activities related to the position.* keeps promises.* creates realistic expectations.* is sincere.* handles sensitive information carefully.* shows awareness of values, indicates when boundaries are crossed.**Accuracy*** Effectively handling detailed information and being consistently attentive to details.* Works in an orderly fashion.* Ensures that matters are handled in an orderly and accurate manner from start to finish.* Prevents mistakes.* Invests energy in checking his/her work for mistakes.**Client focus*** Identifying and actively responding to clients' wishes and needs.* Deals with clients in a friendly manner.* Shows involvement in the client's problem.* Makes clients feel welcome.* Approaches the client's question with a can-do mentality**Personal development*** Being aware of one's own strengths and weaknesses: consciously working on personal development.* Is focused on self-broadening and/or gaining more in-depth knowledge.* Follows relevant training programmes and/or looks for opportunities to gain experience.* Seeks and uses opportunities for personal development.* Asks for feedback in order to learn****