Sales Co(Internal Applications Only)

Cashbuild; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Cashbuild in Sterkspruit, EC, South Africa seeks a Sales Coordinator to grow sales through constant customer interaction, cost planning, and accurate quotations. The role emphasizes exceptional customer service, efficient deliveries, and strict adherence to store standards.

The ideal candidate has Grade 12 with substantial experience, strong numeric and planning skills, and the ability to communicate in English and local languages.

Qualifications

• Grade 12 plus 5 years related experience or 10 years related experience
• Plan reading experience would be advantageous
• Ability to communicate in English and local dominant language
• Above average numeric skills
• Proven ability to provide exceptional Customer Service
• Proven ability to work under pressure
• Must be computer literate
• Proven strong organising, planning and delegation skills

Responsibilities

• Sales: Issuing and follow up of quotations to generate sales; manage quote process and special orders; read building plans and ensure quotations are correct and timely.
• Deliveries: Manage efficient delivery service; ensure correct rates are charged; deliveries dispatched on time; communicate delays and arrange alternatives with customers.
• Customer Service: Manage Customer Service Desk; record and resolve complaints; ensure high service levels; maintain telephone etiquette.
• Store Standards: Manage Ready for Business checklists, price updates, and planogram implementation.
• People Management: Ensure staff are present and trained; arrange backups; oversee daily duties.
• Safety: Enforce OHSA standards; ensure protective clothing and equipment usage.
• Security: Be aware of suspicious activity and maintain password security.

Skills

Communication

Customer service

Plan reading

Numeric skills

Work under pressure

Computer literacy

Organising & delegation

Job description

## Sales Co(Internal Applications Only)Created At:October 28, 2026Status:activeJob Type:InternalLocation:Sterkspruit, EC, South AfricaApply for this Positionor refer someone## About the job Sales Co(Internal Applications Only)### **Description:**Grow sales through constant Customer interaction; costing of building plans and issuing Customers with accurate quotations. Ensuring that all housekeeping and merchandising standards are maintained at all times. Ensuring a cost effective and efficient delivery service.### **Requirements:*** Grade 12 plus 5 (five) years related experience or a minimum of 10 (ten) years’ work related experience* Plan reading experience would be advantageous* Ability to communicate in English and the dominant language spoken in the geographical area where the position is available.* Above average numeric skills* Proven ability to provide exceptional Customer Service* Proven ability to work under pressure* Must be computer literate* Proven strong organising, planning and delegation skills### ****Key Performance Area:******Sales*** Issuing and follow up of quotations in order to generate sales* Quote process and control Special Orders* Reading of building plans and ensuring quotations are correct and within the agreed timeframe* Manage the telephone, answer, and return calls, ensure follow ups are done* Conduct competitor analysis to ensure competitiveness of the store* Communicate bulk deposit transfers to Customers* Promote loyalty programs (VIC and Charge Card Customers)**Deliveries*** Manage an efficient delivery service and ensuring that the correct rates are charged* Deliveries dispatched within the required time limit* Delayed deliveries communicated with Customer and appropriate arrangements made and agreed to with the Customer**Customer Service*** Effective Customer Service Desk Management* Record, follow up and resolve Customer Complaints* To ensure an efficient Customer Service at all times (all Customers are attended to)* Telephone etiquette (to ensure that all calls are answered within the required time)**Store Standards*** Effective management of the Ready for Business Checklists and processes with regards to area of responsibility and those of the General Assistant, Sales Advisors and Forklift Drivers.* Price changes to be implemented in line with advertised prices.* Implementation of planograms**People Management*** Ensure that all General Assistants, Sales Advisors and Forklift Drivers are present and available in their area of responsibility in order to assist Customers and perform all their responsibilities* Ensure General Assistants, Sales Advisors and Forklift Drivers have a trained backup available.* Ensure General Assistants, Sales Advisors and forklift Drivers execute their daily duties (Ready for Business and Beyond my Control)**Safety (OHSA) Requirements*** Ensure that safety standards are adhered to* Ensure Employees under control of Sales Coordinator wear correct protective clothing and safe use of equipment.**Security Awareness*** Be aware of any suspicious people and / or activities in and outside the Store.* Password security### **Values:****Integrity*** Complying with generally accepted standards in activities related to the position.* keeps promises.* creates realistic expectations.* is sincere.* handles sensitive information carefully.* shows awareness of values, indicates when boundaries are crossed.**Accuracy*** Effectively handling detailed information and being consistently attentive to details.* Works in an orderly fashion.* Ensures that matters are handled in an orderly and accurate manner from start to finish.* Prevents mistakes.* Invests energy in checking his/her work for mistakes.**Client focus*** Identifying and actively responding to clients' wishes and needs.* Deals with clients in a friendly manner.* Shows involvement in the client's problem.* Makes clients feel welcome.* Approaches the client's question with a can-do mentality**Personal development*** Being aware of one's own strengths and weaknesses: consciously working on personal development.* Is focused on self-broadening and/or gaining more in-depth knowledge.* Follows relevant training programmes and/or looks for opportunities to gain experience.* Seeks and uses opportunities for personal development.* Asks for feedback in order to learn****