Sales Assistant x3

Ares Holdings; Gauteng; On-site; ZAR 89,000 - 134,000; Full time

Benefits offered by this job

Health benefit

Uniform allowance

Staff discount

Company incentives

Wellness programme

Job summary

Hey Dude is recruiting a Sales Assistant for its store in Brooklyn. The role focuses on delivering outstanding customer service, achieving sales targets, and maintaining store standards.

The candidate will support inventory, merchandising, and daily operations while participating in training and promotions. A friendly, proactive approach and flexibility for shifts are essential to succeed in this role.

Qualifications

• Minimum 1 year of customer services experience.
• Crocs product knowledge advantageous.
• Able to work flexible shifts.

Responsibilities

• Acknowledge every customer within 30 seconds and deliver excellent service.
• Close the sale and secure add-on sales.
• Assist with inventory replenishment and stock accuracy in the POS system.
• Maintain store housekeeping and merchandising standards.
• Attend quarterly training and complete assessments; participate in monthly progress reviews.

Skills

Customer service

Sales

Communication

Product knowledge

Education

Grade 12 or Equivalent

Job description

Hey Dude is looking for Sales Assistants for their store in Brooklyn.

Well established leading-edge international brand in the Retail sector is looking to appoint someone in the role of a Sales Assistant.

Company Values

• We commit to the wellbeing of our team
• We work with a positive attitude
• We believe in our team

Responsibilities

Customer Service & Sales

• Acknowledge every customer within 30 seconds
• Deliver excellent customer service to every customer
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
• Close the sale & secure add on sales
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel, and accessories from the storeroom daily
• Minimising shrinkage by zoning the store, acknowledge customers, and following the store changing room policy
• Ensure stock entries in the POS systems are accurate
• Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
• Assist the manager with open and closing the store.

Training

• Your training is your responsibility
• Ensure you are allocated a buddy initially & that you learn from them
• You must attend quarterly training sessions & complete the assessments
• Ensure you receive monthly feedback from your manager
• Set up a monthly meeting with your store manager to discuss your progress through the Hey Dude rookie pack
• These are essential as they will determine your eligibility for promotions

Merchandising

• Observe the store & maintain stock presentation in accordance with the store standards
• Ensure sizes are replenished
• Assist the team to change the windows/ Mannequin’s fortnightly
• Ensure POS materials are stored in the area to avoid damage.

Why work for us

• Fast growing and well-established brand
• Extensive growth opportunities within
• Company upskill employees and provide training opportunities

Requirements

• Grade 12 or Equivalent
• 1 year of customers services experience minimum
• Crocs product knowledge advantageous
• Able to work flexible shifts

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands.
• Comprehensive health benefit
• Uniform allowance
• Staff discount
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.