Seasonal Sales Assistant

Ares Holdings; Boksburg; On-site; ZAR 56,000 - 78,000; Part time

Job summary

Crocs Eastpoint Mall in Gauteng seeks a seasonal Sales Assistant to join our team. You will welcome customers, demonstrate Crocs products, and help drive sales in a fast-paced retail environment.

Ideal candidates have Grade 12 and at least 1 year of customer service experience; Crocs product knowledge is a plus. You should be able to work flexible shifts and contribute to store presentation and daily operations.

Qualifications

• Grade 12 or equivalent required
• At least 1 year of customer service experience
• Crocs product knowledge advantageous

Responsibilities

• Acknowledge every customer within 30 seconds
• Deliver excellent customer service following Crocs procedures
• Identify customer needs and demonstrate benefits
• Close the sale and secure add-on sales
• Invite customers back and foster Crocs fan engagement
• Monitor daily sales against personal budget

Education

Grade 12 or Equivalent

1 year of customer services experience minimum

Job description

Crocs Eastpoint Mall is looking for seasonal Assistant to join their team.Well established leading-edge international brand in the Retail sector is looking to appoint someone in the role of a Sales Assistant.

• We commit to the wellbeing of our team
• We work with a positive attitude
• We believe in our team

Requirements

• Grade 12 or Equivalent
• 1 year of customers services experience minimum
• Crocs product knowledge advantageous
• Able to work flexible shifts

Responsibilities

• Acknowledge every customer within 30 seconds
• Deliver excellent customer service to every customer following the Crocs customer service procedures
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
• Close the sale & secure add on sales
• Invite your customer to back & turn them into Crocs fans
• Monitor your daily sales against your individual budget every few hours
• Replenish footwear, apparel, and accessories from the storeroom daily
• Minimising shrinkage by zoning the store, acknowledge customers, and following the Crocs changing room policy
• Ensure stock entries in the POS systems are accurate
• Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders
• Daily Operations:
• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
• Assist the manager with open and closing the store
• Training:
• Your training is your responsibility
• Ensure you are allocated a buddy initially & that you learn from them
• You must attend quarterly training sessions & complete the assessments
• Ensure you receive monthly feedback from your manager
• Set up a monthly meeting with your store manager to discuss your progress through the Crocs rookie pack
• These are essential as they will determine your eligibility for promotions
• Observe the store & maintain stock presentation in accordance with the Crocs standards
• Ensure sizes are replenished
• Assist the team to change the windows/ Mannequin’s fortnightly
• Ensure POS materials are stored in the area to avoid damage
• Why work for us:
• Fast growing and well-established brand
• Extensive growth opportunities within
• Company upskills employees and provide training opportunities

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