Retail Sales Assistant

HireHive; Cape Town; On-site; ZAR 78,000 - 123,000; Full time

Benefits offered by this job

Onboard training

Business travel

Staff accommodation

Job summary

HireHive seeks a friendly Retail Store Assistant in Cape Town to greet customers, provide product recommendations, and help shoppers find what they need while upholding high service standards.

Responsibilities include delivering excellent customer service, driving sales, maintaining product knowledge, and collaborating with teammates to meet store goals. Flexibility for weekends and holidays is required.

Qualifications

• Matric or equivalent (NQF 4)
• Previous retail or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Positive attitude and willingness to learn
• Flexibility to work weekends/holidays

Responsibilities

• Greet and assist customers with product questions
• Drive sales by identifying needs and upselling when appropriate
• Maintain thorough knowledge of products, features and availability
• Collaborate with team members to achieve store goals
• Address and resolve customer inquiries and complaints professionally

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Multi-tasking

Education

Matric (NQF 4)

Job description

Join the dynamic team as a Retail Store Assistant. We are seeking enthusiastic and customer-focused individuals who are passionate about delivering exceptional retail experiences. As a Retail Store Assistant you will play a pivotal role in ensuring our customers receive outstanding service and find the products they need.

Responsibilities

• Customer Service: Greet and assist customers, providing expert advice on products and services to meet their needs.

• Sales:Drive sales by identifying customer needs, offering recommendations, and upselling products where appropriate.

• Product Knowledge: Maintain a thorough understanding of our product range, including features, benefits, and availability.

• Team Collaboration: Work closely with other team members to achieve store goals and provide a seamless customer experience.

• Problem Solving: Address and resolve customer inquiries and complaints in a professional and efficient manner.

Requirements

• Passed Matric or equivalent (NQF Level 4)

• Previous experience in retail or customer service is preferred.

• Strong communication and interpersonal skills

• Ability to work in a fast paced environment and handle multiple tasks

• Positive attitude and a willingness to learn

• Flexibility to work various shifts, including weekend and holidays.

What We Offer

• Complimentary onboard training

• Business travel opportunities

• Staff accommodation