Seasonal Sales Assistant

Ted Baker; Gauteng; On-site; ZAR 61,000 - 73,000; Part time

Benefits offered by this job

Health benefit

Uniform allowance

Staff discount (50% off for you and a

Company performance incentive scheme

Long-service incentives

Wellness programme

Employee engagement activities

Job summary

Birkenstock is seeking a Seasonal Sales Assistant at Fourways Mall to deliver outstanding customer service and drive sales in a busy retail environment. You will handle stock replenishment, merchandising, and daily store operations while upholding Birkenstock standards and policies.

Ideal candidates have at least 6 months of customer service experience, knowledge of Birkenstock products is a plus, and the ability to work flexible shifts in a fast-paced setting.

Qualifications

• Grade 12 or equivalent qualification.
• Minimum 6 months customer service experience.
• Knowledge of Birkenstock is advantageous.
• Able to work flexible shifts.

Responsibilities

• Acknowledge every customer within 30 seconds and provide excellent service.
• Close sales and secure add-on purchases.
• Demonstrate product benefits using knowledge to meet customer needs.
• Maintain store housekeeping and assist opening/closing.
• Replenish stock and ensure accurate POS entries.
• Assist with deliveries, tagging, pricing and stock recording.
• Attend quarterly training and receive monthly feedback from management.

Skills

Customer service

Sales

Communication

Flexibility

Education

Grade 12 or equivalent

Tools

POS system

Job description

Birkenstock Fourways Mall is looking for a Seasonal Sales assistant to join their team.

Company Values:

• We commit to the wellbeing of our team.
• We work with a positive attitude.
• We believe in our team.

Responsibilities:

Customer Service & Sales

• Acknowledge every customer within 30 seconds.
• Deliver excellent customer service to every customer following the Birkenstock customer service procedures.
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.
• Close the sale & secure add on sales.
• Invite your customer to back & turn them into Birkenstock fans.
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel and accessories from the storeroom daily.
• Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
• Ensure stock entries in the POS systems are accurate.
• Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.
• Assist the manager with open and closing the store.

Training

• Your training is your responsibility.
• Ensure you are allocated a buddy initially & that you learn from them.
• You must attend quarterly training sessions & complete the assessments.
• Ensure you receive monthly feedback from you manager.
• Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
• These are essential as they will determine your eligible for promotions.

Merchandising

• Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
• Ensure sizes are replenished.
• Assist the team to change the windows/ Mannequins fortnightly.
• Ensure POS materials are stored in the area to avoid damage.
• Grade 12 or Equivalent
• Min. 6 months customers services experience
• Birkenstock knowledge advantageous
• Able to work flexible shifts.

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands.
• Comprehensive health benefit
• Quarterly Uniform allowance
• Staff discount (50% off for you and your family across all the brands within the group)
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Should you not be contacted regarding this position within 2 weeks from the closing date, please regard your application as unsuccessful.