Sales Assistant (Education Sector)

Remote Choice

South Africa

Remote

ZAR 20,088 - 23,436

Full time

14 days+

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Job summary

A leading company in educational support is seeking a Sales Assistant to be the first point of contact for clients. You will manage inquiries, record information accurately, and ensure smooth communication with internal teams. This full-time role requires excellent communication skills and a client-focused approach.

Qualifications

Excellent telephone and interpersonal communication skills.
High level of accuracy and attention to detail.
Comfortable using a variety of software tools.

Responsibilities

Handle incoming client enquiries through phone, email, and the company website.
Accurately record client details and interaction notes into the CRM system.
Build and nurture positive relationships with clients.

Skills

Communication

Interpersonal skills

Attention to detail

Organisational skills

Client-focused

Tools

CRM systems

Job description

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About the Company

Our client is a well-established and privately owned provider of educational support and consultancy services. The organisation supports children from nursery age through to university entrance and is recognised for its commitment to quality and tailored academic solutions.

About the Role

As a Sales Assistant, you will serve as the first point of contact for prospective clients making enquiries via phone or email. You will play a key role in creating a positive first impression and will be responsible for accurately capturing client information, understanding their requirements, and ensuring a smooth handover to the relevant internal team members for further follow-up.

Responsibilities

Handle incoming client enquiries through phone, email, and the company website.
Develop a solid understanding of the organisation’s services and communicate their value clearly to potential clients.
Accurately record client details and interaction notes into the CRM system.
Assist existing clients with follow-up queries or additional service requests.
Build and nurture positive relationships with clients to encourage long-term engagement.
Liaise with relevant internal departments to ensure client needs are addressed efficiently.

Required Skills

Excellent telephone and interpersonal communication skills.
Personable, patient, and client-focused demeanour.
High level of accuracy and attention to detail.
Ability to manage and prioritise tasks effectively.
Comfortable using a variety of software tools and CRM systems.
Strong organisational skills and a proactive approach to work.
Willingness to be hands-on and contribute to wider team activities in a dynamic, growing environment.

Seniority level