Sales Agents

Unlimited; Durban; On-site; ZAR 89,000 - 134,000; Full time

Job summary

UNLIMITED in Durban is seeking a call center agent to contact customers, present our products, and drive sales over the phone.

You will follow scripts, record details, handle objections, and strive to meet targets and KPIs. Training is provided, and punctuality is expected with shifts Mon-Fri 8:00–17:00 and a longer shift on Wednesdays.

Qualifications

• Experience in outbound call center or sales is preferred.
• Ability to follow scripts and handle objections.
• Strong communication and listening skills.

Responsibilities

• Call customers to existing and some new customers.
• Sell products over the phone and manage end-to-end sales.
• Handle objections with product features and benefits.
• Follow the script and capture details accurately.
• Achieve targets and meet KPIs for campaigns.
• Attend training sessions and participate in upskilling.

Skills

Attention to detail

Goal oriented

Target driven

Punctual

Job description

• As a call center agent, you will be in charge of calling customers to exsiting and some new customers.
• Offering them our products, doing the full end-to-end sales with our customers over the phone.
• Objection handling customers with the features and benefits of the products.
• Following the script as and when needed, taking down details properly.
• Achieving Targets and meeting all KPI Targets of the respective campaigns.
• Attending training and development sessions, upskilling, and adapting to the environment.
• Receiving feedback, and working on improvements going forward.
• Being on time for work Monday to Friday 8:00am to 17:00pm and Working a Marathon on a Wednesday from 8:00am to 19:00pm.
• Attention to detail, Goal orientated, Target Driven individuals should apply.