CRM Administrator (Telecoms)

AtripleA recruitment & temps; Pretoria; On-site; ZAR 250,000 - 350,000; Full time

Job summary

A recruitment agency is seeking a CRM Administrator in the Telecoms Industry. Responsibilities include managing quotes, updating customers, and completing documents. The ideal candidate must have a Senior Certificate and at least 3 years of relevant experience. Skills in Microsoft Office, strong interpersonal abilities, and excellent communication are essential. Candidates should be reliable and organised and capable of working under pressure. This is an opportunity to grow in a dynamic environment.

Qualifications

• Minimum of 3 years' relevant experience in a similar role.
• Ability to work well under pressure.
• Organised, honest, and reliable.
• Access experience
• Strong interpersonal skills (with clients, suppliers, and team members), good relationship building characteristics
• Excellent customer communication skills
• Accurate and attention to detail
• Able to multi-task
• Organised
• Honest and reliable
• Punctual
• Perform well under pressure
• African Language preferable
• Well presentable

Responsibilities

• Managing the quote process and flow of quotes.
• Updating customers on quotes and deliveries.
• Completing SBD documents for quotes.
• Complete SBD documents for quotes.
• Update internal sales systems.
• Ad hoc admin tasks.

Skills

Microsoft Office Suite - Intermediate Level

Strong interpersonal skills

Excellent customer communication skills

Attention to detail

Multi-tasking

Punctual

Reliability

Education

Senior Certificate

Tools

Access

Microsoft Access

Job description

Our client in the Telecoms Industry is looking to hire a CRM Administrator.

Duties and Responsibilities

• Managing the quote process as well as flow of quotes in the office and between the salespeople
• Tracking the quotes
• Updating customers on the quotes
• Updating customer on ETA's and deliveries
• Completing SBD documents for quotes
• Update internal sales systems
• ADHOC admin tasks

Requirements

• Senior Certificate (essential)
• Minimum of 3 years' relevant experience in a similar role
• Microsoft Office Suite - Intermediate Level or higher - Excel important (Formulas, V Lookup, Pivots, Access, Office, Outlook)
• Access experience
• Strong interpersonal skills (with clients, suppliers, and team members), good relationship building characteristics
• Excellent customer communication skills
• Accurate and attention to detail
• Able to multi-task
• Organised
• Honest and reliable
• Punctual
• Perform well under pressure
• African Language preferable
• Well presentable

To apply, use the link: http://aaaa.co.za/submit-your-cv/