Sales Account Manager

Express Employment Professionals Midrand; Gauteng; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Express Employment Professionals Midrand is seeking a results-driven professional to manage sales reporting, distributor activity, and new business development within Gauteng. You will support account management, client visits, and quotation preparation, while coordinating with sales leaders to drive regional growth.

The role involves partnerships with distributors and end-users, exhibitions support, and proactive customer communication to ensure timely updates and service excellence.

Responsibilities

• Report on Sales Performance and activities monthly to Sales Manager including pipeline reporting
• Monitor and report on sales budget and forecasting
• Activate distributor accounts with a minimum of 20 client visits per month
• During each client visit provide product and concept training or discuss new business/product development
• Complete client visit reports
• Target and set meetings with new distributor accounts within region/territory and target industry
• Target and set meetings with large end-user accounts to propose product solutions
• Assist in preparation for exhibitions with distributors
• Prepare detailed quotations including availability, price and delivery forecast
• Understand product applications and available alternatives
• Maintain stock awareness and apply FIFO where practicable
• Raise and process necessary documentation and acknowledgements
• Amend customer orders where necessary
• Proactively contact customers and keep them updated on status
• Notify customers of issues or delays
• Record customer complaints and drive corrective actions and related invoicing when applicable

Job description

Duties & Responsibilities:

• Organisational Reporting:
  
  
  
  • Report on Sales Performance and activities on a monthly basis to Sales Manager as set out, including but not limited to; Sales budget and pipeline reporting, specifying techniques platform management and reporting
  
  
  
  


• Account Management (Existing & New):
  
  
  
  • Minimum of 20 total monthly client visits to activate distributor accounts within Top 30 active distributor accounts report
  
  
  • Each client visit to contain elements of product and concept training or new business and product development discussions
  
  
  • Complete client visit reports
  
  
  
  


• Business Creation:
  
  
  
  • Target specifying market to introduce the organisations range of relevant products to market segments
  
  
  • Actively target and set meetings with new potential distributor accounts that fall within region/ territory and target industry
  
  
  • Actively target and set meetings with new large end-user accounts that fall within region/ territory and target industry to specify organizational product solutions
  
  
  
  


• Marketing:
  
  
  
  • Assist in preparation for any exhibitions that we either attend alone or jointly with distributors
  
  
  
  


• Effective Customer Service:
  
  
  
  • Prepare detailed quotations, including availability, price and delivery forecast effectively and efficiently in accordance with company procedures and requirements
  
  
  • Take a pro-active approach to understanding product applications and alternatives
  
  
  • Stock awareness – select stock in adherence to FIFO principles wherever practicable
  
  
  • Raise all necessary documentation, including other acknowledgements
  
  
  • Amend customer orders where necessary
  
  
  
  


• Reliable Customer Feedback:
  
  
  
  • Proactively contact customers, keeping them fully updated at all times
  
  
  • Notify customers of any known issues or information that may conflict with their requirements or cause delays
  
  
  
  


• Resolve Complaints:
  
  
  
  • Ensure all customer complaints are recorded, providing the necessary details in order to carry pout the relevant corrective actions, prevent action, creditor notes and sundry invoices where applicable