Sales Representative (Matting)

Express Employment Professionals Midrand; Gauteng; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Express Employment Professionals Midrand is seeking a proactive sales professional to drive new business development, manage client visits, prepare quotations and oversee order processing. The role includes regular reporting on sales activity and maintaining strong customer feedback loops to ensure delivery goals are met.

Responsibilities also cover attending meetings, targeting distributors and end-user accounts, and supporting marketing initiatives while ensuring accurate records and efficient

Qualifications

• Report sales performance and activities on a weekly basis, including visits, quotes, orders and sales achieved.
• Manage client enquiries, quotes and order processing as part of the sales team.
• Develop new business by targeting distributors and end-user accounts within region.
• Prepare detailed quotations with availability, pricing and delivery forecasts.

Responsibilities

• Organisational Reporting: report sales performance and activities weekly.
• New Business Development: target meetings with new potential distributor and end-user accounts.
• Marketing: assist in exhibitions preparations as needed.
• Effective Customer Service: proactive product training discussions and accurate stock-based quotations.
• Resolve complaints and maintain customer feedback with timely updates.
• Attend sales meetings and provide regular sales forecasting and account reporting.
• Optimize travel planning and maintain customer records.

Job description

Duties & Responsibilities:

• Organisational Reporting:
  • Report sales performance and activities on a weekly basis, including but not limited to; customer visits, quotes completed, orders loaded and sales achieved
• New Business Development:
  • Minimum of 25 total weekly client visits with 10 new client presentations per week
  • Completed calendar and visit report
  • Each client visit to contain elements of product and concept training or new business and product development discussions
  • Day to day management of client queries, quoting, order processing and general client support services as part of the sales team
• Business Creation:
  • Target Specifying Market to introduce company range or relevant products or market segments
  • Actively target and set meetings with new potential Distributor Accounts that fall within region/ territory and target industry
  • Actively target and set meetings with new end-user accounts that fall within region/ territory and target industry to specify company product solutions
• Marketing:
  • Assist in preparation for any exhibitions that we either attend alone or jointly with distributors
• Effective Customer Service:
  • Prepare detailed quotations, including availability, price and delivery forecast effectively and efficiently on accordance with company procedures and requirements
  • Take a pro-active approach to understanding product applications and alternatives
  • Stock awareness – select stock in adherence to FIFO principles wherever practicable
  • Amend customer orders where necessary
• Reliable Customer Feedback:
  • Proactively contact customers, keeping them fully updated at all times
  • Notify customers of any known issues or information that may conflict with their requirements or cause delays
• Resolving Complaints:
  • Ensure that all customer complaints are recorded, providing the necessary details in order to carry out the relevant corrective actions, preventative action, credit notes and sundry invoices where applicable
• Other Duties:
  • Attend sales meetings set by the National Sales Manager
  • Monthly and Quarterly and Account reporting in accordance to company standard of reporting.
  • Report on Sales Activity Pipeline, results and any other reporting required
  • Monthly, Quarterly and Yearly goal achieving
  • Maximise travel planning
  • Create sales activity plan in support of tactical objectives and provide additional input in form of detailed sales forecasts, etc.
  • Prepare and present customer presentations
  • Maintain area/ customer records
  • Control cost through the effective use of resources / route planning