Safari Spa Manager: Luxury Lodge Guest Experience Leader

African Echoes Recruitment

Bela-Bela

On-site

ZAR 152,000 - 182,000

Full time

13 days ago

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Benefits offered by this job

Single accommodation provided

Staff meals provided

Job summary

African Echoes Recruitment is seeking a qualified Spa Manager for Bela Bela, Limpopo. You will lead daily spa operations, oversee therapist rosters and ensure treatments follow approved protocols, delivering memorable guest experiences.

Ideal candidates have 5+ years in spa/wellness, strong leadership, and a track record of achieving revenue targets. Remote safari-lodge experience is a plus; weekend/public holiday work is required. Accommodation and meals provided.

Qualifications

Nationally recognised qualification in Somatology, Beauty Therapy, Spa Therapy or equivalent.
ITEC, CIDESCO, CIBTAC or equivalent internationally recognised qualification advantageous.
Massage therapy qualification.
Minimum 5 years' experience within the spa/wellness industry.

Responsibilities

Manage the day-to-day operation of the spa.
Maintain exceptional standards of cleanliness, hygiene, presentation and organisation.
Manage bookings, therapist schedules and treatment allocation.
Ensure treatments are performed according to approved protocols.
Deliver personalised and memorable guest experiences.
Conduct professional consultations and recommend suitable treatments.
Resolve guest concerns professionally and promptly.
Drive monthly spa revenue and monitor financial performance.
Track treatment occupancy and therapist productivity.
Drive upselling, cross-selling and retail sales.
Recruit, train, develop and manage spa therapists.
Prepare staff schedules and conduct regular staff briefings.