Luxury Safari Field Guide & Relief Manager

Kendrick Recruitment; South Africa; On-site; ZAR 480,000 - 600,000; Full time

Job summary

Kendrick Recruitment is seeking a Luxury Safari Field Guide Relief Manager in Limpopo to assist with daily spa operations and guest care. You will lead the therapist team, manage bookings, schedules and stock, while upholding high standards of service.

The role requires a Somatology qualification and extensive SPA experience, including leadership, with a willingness to work a 6 weeks on/2 weeks off cycle. Driver’s license and hotel/lodge context are advantageous.

Qualifications

• Recognised qualification in Somatology.
• 7+ years of spa experience, including 5 years as Spa Therapist and 2 years as Senior Spa Therapist.
• Experience in high-end spa, luxury hotel or lodge preferred.
• Strong treatment skills and commitment to guest service.
• Valid driver’s licence.
• Willingness to work a 6 weeks on / 2 weeks off cycle.

Responsibilities

• Assist with daily spa management and oversee operations in the Spa Manager's absence.
• Deliver professional spa treatments and personalised guest care.
• Support therapist team to maintain high treatment and service standards.
• Coordinate bookings, staff schedules and guest requirements.
• Assist with stock control, product orders and retail sales.
• Maintain treatment rooms, equipment and facilities to hygiene standards.
• Handle guest enquiries and resolve concerns professionally.
• Assist with spa administration and reporting.

Skills

Leadership

Communication

Organisational skills

Guest service

Education

Somatology qualification

Job description

Luxury Safari Field Guide Relief Manager

Location: Limpopo

Duties

• Assist with the daily management of the spa and oversee operations in the Spa Managers absence.
• Deliver professional spa treatments and personalised guest care.
• Support and guide the therapist team to maintain consistently high treatment and service standards.
• Coordinate treatment bookings, staff schedules and guest requirements.
• Assist with stock control, product orders and retail sales.
• Maintain treatment rooms, equipment and spa facilities to the required hygiene and presentation standards.
• Handle guest enquiries and resolve concerns professionally.
• Assist with spa administration and reporting.

Requirements

• Recognised qualification in Somatology.
• A minimum of 7 years relevant experience, including at least 5 years as a Spa Therapist and 2 years as a Senior Spa Therapist.
• Experience in a high-end spa, luxury hotel or lodge environment preferred.
• Strong treatment skills and a commitment to exceptional guest service.
• Good leadership, communication and organisational skills.
• Valid drivers licence.
• Willingness to work a cycle of 6 weeks on and 2 weeks off.