Live-In Resident Lodge Manager - Guest Experience & Ops

African Echoes Recruitment; Limpopo; On-site; ZAR 420,000 - 800,000; Full time

Benefits offered by this job

Meals provided on duty

5% Provident fund

Medical aid (company contribution)

Job summary

African Echoes Recruitment is seeking an experienced Lodge Manager for Bela Bela in Limpopo. The role demands 5 years in a five-star lodge, with strong FOH and F&B oversight, front office experience, cost control, and staff development. Matric is essential; hospitality qualification is advantageous.

Live-in position with meals, provident fund, and medical aid options. The successful candidate will lead a team, uphold service standards, manage operations and budgets, and build relationships with

Qualifications

• Minimum 5 years' experience in a similar management position within a five-star lodge
• Matric essential; formal Hospitality Management qualification advantageous
• Proven Front of House and Food & Beverage management experience
• Front Office Management experience essential
• Strong Front of House administrative skills
• Experience in staff management, training and cost control
• Proven leadership and team management abilities
• Knowledge of NEBULA and OPERA or similar PMS/POS systems
• Knowledge of game reserve operations
• Good computer literacy and financial skills
• Excellent command of English, both written and spoken
• Well-presented, guest-focused and professional
• Strong organisational, interpersonal and problem-solving skills
• Able to multitask and perform under pressure
• Valid RSA ID and Driver's Licence essential
• Own vehicle recommended

Responsibilities

• Assist with the overall management and daily lodge operations
• Manage the lodge in the Resident Manager's absence
• Oversee Front Office and Food & Beverage operations
• Lead, train, motivate and develop the team
• Maintain exceptional guest service and hospitality standards
• Manage administration, operational procedures and cost control
• Build relationships with guests, staff, agents and the local community
• Drive the lodge's quality plan and implement required standards
• Ensure adherence to company procedures and operational objectives

Skills

Front of House Mgmt

F&B Mgmt

Front Office Mgmt

Staff Management

Leadership

Cost Control

Guest Service

PMS/POS knowledge

Staff Training

Education

Matric

Hospitality Qualification (adv)

Tools

NEBULA

OPERA

Job description

African Echoes Recruitment is seeking an experienced Lodge Manager for Bela Bela in Limpopo. The role demands 5 years in a five-star lodge, with strong FOH and F&B oversight, front office experience, cost control, and staff development. Matric is essential; hospitality qualification is advantageous.

Live-in position with meals, provident fund, and medical aid options. The successful candidate will lead a team, uphold service standards, manage operations and budgets, and build relationships with