Luxury Spa Therapist: Treatments, Retail & Guest Experience

African Echoes Recruitment; Bela-Bela; Presencial; ZAR 84.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff accommodation

Meals included

Descripción de la vacante

African Echoes Recruitment is seeking a qualified Spa Therapist to deliver luxury spa treatments at a prestigious Limpopo lodge. You will perform massages, facials, body treatments, manicures and pedicures where qualified, while providing consultations and creating personalised guest experiences.

The role emphasises guest-focused service, professional presentation and the ability to work independently or as part of a team. Previous safari lodge experience and upselling skills are highly valued.

Formación

• Recognised qualification in Somatology, Beauty Therapy, Spa Therapy or equivalent.
• Recognised massage qualification.
• Minimum 2 years' experience as Spa/Beauty Therapist preferred.
• Luxury lodge or safari lodge experience advantageous.
• Experience with retail sales and upselling preferred.
• ITEC/CIDESCO/CIBTAC or equivalent advantageous.
• Professional, well presented and guest-focused.
• Excellent communication and interpersonal skills.
• Reliable, punctual and detail-oriented.
• Flexible and able to work under pressure.

Responsabilidades

• Provide professional spa treatments to luxury lodge guests.
• Perform massages, facials, body treatments, manicures and pedicures where qualified.
• Conduct consultations and identify guest treatment requirements.
• Create a relaxing, personalised guest experience.
• Provide appropriate aftercare advice and treatment recommendations.
• Promote additional treatments, packages and retail products.
• Work towards individual treatment and retail sales targets.
• Prepare and maintain treatment rooms to luxury standards.
• Follow all treatment protocols, SOPs, hygiene and safety procedures.
• Maintain exceptional personal grooming and professional presentation.
• Monitor product usage and minimise wastage.
• Assist with stock counts and report low or damaged stock.
• Work closely with the Spa Manager and other therapists.
• Assist with spa setup, closing procedures and special guest requests.
• Support spa promotions and guest engagement initiatives.
• Remain flexible according to guest bookings and lodge requirements.
• Maintain guest confidentiality, privacy and discretion.

Conocimientos

Spa/Beauty therapy

Massage techniques

Guest service

Retail upsell

Educación

Somatology/Beauty Therapy qualification

ITEC/CIDESCO/CIBTAC advantageous

Descripción del empleo

African Echoes Recruitment is seeking a qualified Spa Therapist to deliver luxury spa treatments at a prestigious Limpopo lodge. You will perform massages, facials, body treatments, manicures and pedicures where qualified, while providing consultations and creating personalised guest experiences.

The role emphasises guest-focused service, professional presentation and the ability to work independently or as part of a team. Previous safari lodge experience and upselling skills are highly valued.