Room Attendant

Vineyard Hotel; Wes-Kaap; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Retirement benefits

21 days leave per year

Training opportunities

Job summary

The Vineyard Hotel in Newlands, Cape Town is seeking a Room Attendant (hourly paid) to clean and present guest bedrooms and front-of-house areas across multiple shifts, delivering high standards of hygiene and service.

The ideal candidate has proven housekeeping experience in a 4-star hotel, good communication, adaptability and a proactive, safety-conscious approach to daily cleaning tasks and guest requests.

Qualifications

• Matric (National Senior Certificate) required.
• Able to work late and early shifts.
• Proven housekeeping experience in a 4-star hotel.
• Strong communication and teamwork skills.

Responsibilities

• Maintain clean guest rooms & common areas.
• Ensure fresh linens and stocked amenities.
• Uphold hygiene and sanitation standards.
• Provide excellent guest service and responsiveness.
• Ensure safety and security compliance.
• Report maintenance or safety issues promptly.

Skills

Communication

Teamwork

Adaptability

Initiative

Guest service

Safety awareness

Education

Matric (National Senior Certificate)

Tools

Cleaning equipment

Hygiene protocols

Job description

Room Attendant (x1) | Newlands, Cape Town

(Hourly Paid)

This highly acclaimed Hotel prides itself on being a respected & progressive employer brand, celebrated for our investment in employee wellness, the broader community & the environment. We are looking to recruit a Room Attendant who will work in various areas and is responsible for cleaning, hygiene and presentation of all guest bedrooms and the cleanliness, hygiene and presentation of front of house and back of house areas.

Key Accountabilities

1. Maintain clean and tidy guest rooms & common areas.
2. Ensure fresh linens and well-stocked amenities.
3. Uphold hygiene and sanitation standards.
4. Provide excellent guest service & responsiveness.
5. Ensure safety and security compliance.
6. Report on maintenance or safety issues.

Minimum Requirements:

• Matric (National Senior Certificate)
• Work various shifts (late, early)
• Work across multiple functions, & guest rooms
• Proven track record of guest room cleaning experience in a 4* (minimum) hotel environment
• Satisfactory criminal record, subject to assessment of the nature, severity, relevance, and recency of any offence
• Clean guest rooms, public areas, lifts, lounges while maintaining hygiene standards.
• Deep clean guest rooms and public areas.
• Report cleaning or maintenance issues promptly.
• Maintain housekeeping supplies and handle cleaning equipment efficiently.
• Handle waste disposal.
• Follow safety rules when using cleaning products and chemicals.
• Work well with others, adapt to changes, and manage tasks efficiently.
• Possess product knowledge of the hotel to assist guests.
• Excellent verbal and communication skills.
• Use new technology effectively, such as mobile devices for housekeeping tasks
• Devotion to quality
• Listening skills
• Adaptability
• Social skills
• Initiative
• Vitality
• Sensitivity
• Service orientated

Key Competencies:

Employment Equity

Preference will be given to Employment Equity candidates in line with the Company’s transformation objectives in the Employment Equity Plan.

Why Apply?

• An empowering environment.
• A remuneration package including retirement and other benefits
• 21 working days leave per annum
• Training and development opportunities.