Room Attendant

The President Hotel; Wes-Kaap; On-site; ZAR 134,000 - 201,000; Full time

Job summary

The President Hotel is seeking experienced Room Attendants for a 6-month fix term contract. The role requires a minimum of two years of housekeeping experience in a hotel environment and a strong eye for detail.

You will maintain guest room cleanliness to The President Hotel’s high standards, prepare rooms for arrivals, stayovers and departures, and work as part of a professional housekeeping team with adherence to procedures and safety guidelines.

Qualifications

• Matric Certificate (Grade 12).
• Minimum 2 years’ housekeeping experience within a hotel environment.
• Previous Room Attendant experience in a 4- or 5-star hotel is advantageous.
• Strong knowledge of hotel guest room cleaning standards and procedures.
• Ability to clean and present rooms efficiently within required timeframes.
• Physically fit and able to perform the job’s physical requirements.
• South African ID.
• A fully updated CV with contactable references.

Responsibilities

• Clean and service guest rooms according to The President Hotel’s housekeeping standards.
• Prepare rooms efficiently for arrivals, stayovers and departures.
• Ensure bedrooms, bathrooms, linen, amenities and surfaces meet cleanliness and presentation standards.
• Make beds and replace linen according to hotel procedures and standards.
• Sanitise bathrooms, bedrooms and surfaces thoroughly.
• Replenish guest amenities and supplies.
• Maintain a well-stocked and organised housekeeping trolley.
• Report maintenance issues and lost property as needed.
• Follow hygiene, health and safety procedures at all times.
• Work closely with housekeeping colleagues to support daily operations.

Skills

Housekeeping exp

Attention to detail

Time management

Shift work

Education

Matric certificate (Grade 12)

Job description

As we continue our journey toward luxury, we’re looking for experienced Room Attendants with a minimum of 2 years’ housekeeping experience within a hotel environment for a 6-month fix term contract. Someonewho takes pride in maintaining exceptional cleanliness, presentation and guest room standards. If you have a strong eye for detail, enjoy working in a structured and professional hotel environment, and understand the importance of preparing every room to the highest standard, this opportunity is for you.

Minimum Requirements

• Matric Certificate (Grade 12)
• Minimum 2 years’ current housekeeping experience within a hotel environment
• Previous Room Attendant experience within a busy 4-star or 5-star hotel environment advantageous
• Strong knowledge of hotel guest room cleaning standards and procedures
• Good understanding of bedroom and bathroom cleaning, linen handling and guest room presentation
• Ability to clean and prepare guest rooms efficiently within required timeframes
• Strong attention to detail and commitment to maintaining consistently high standards
• Good organisational and time-management skills
• Ability to follow hotel Housekeeping procedures and Standard Operating Procedures
• Ability to work independently and as part of a professional Housekeeping team
• Physically fit and able to perform the physical requirements of the position
• Ability to work shifts, weekends and public holidays
• Reliable, punctual and accountable approach to work
• Professional grooming, presentation and attitude
• South African ID
• A fully updated CV with contactable reference details is essential

What You’ll Be Doing

• Cleaning and servicing guest rooms according to The President Hotel’s Housekeeping standards
• Preparing rooms efficiently and accurately for guest arrivals, stayovers and departures
• Ensuring bedrooms, bathrooms, linen, amenities and surfaces meet required cleanliness and presentation standards
• Making beds and replacing linen according to hotel procedures and quality standards
• Cleaning and sanitising bathrooms, bedrooms and guest room surfaces thoroughly
• Replenishing guest amenities and supplies according to established room standards
• Ensuring every completed room is clean, organised and professionally presented before being released
• Maintaining a well-stocked and organised Housekeeping trolley throughout the shift
• Managing linen, guest amenities and cleaning supplies responsibly
• Assisting with the cleaning of corridors, service areas and designated public spaces when required
• Identifying and reporting maintenance issues, damaged items and room defects promptly
• Reporting lost property and following hotel Lost and Found procedures
• Responding politely and professionally to guest requests when approached
• Escalating guest concerns or requests to the appropriate team member when required
• Following hotel hygiene, health and safety procedures at all times
• Working closely with Housekeeping colleagues and other hotel departments to support smooth daily operations
• Maintaining productivity while ensuring attention to detail and quality are never compromised
• Ensuring every guest room reflects the professional and elevated standards expected at The President Hotel

Why Join The President Hotel

• Be part of Cape Town’s Most Loved Hotel
• Work within a professional, high-volume 349-room hotel environment
• Develop your Housekeeping skills while maintaining exceptional guest room standards
• Gain experience within a structured and professional hotel operation
• Play a key role in our exciting journey toward luxury
• Work alongside passionate hospitality and Housekeeping professionals
• Enjoy a competitive salary