Housekeeping Supervisor (Pretoria)

Elchemie; Pretoria; On-site; ZAR 78,000 - 100,000; Full time

Benefits offered by this job

Provident fund

Job summary

Elchemie in Sunnyside (Pretoria) is seeking an Operational Leader for hotel housekeeping. You will direct shift activities, oversee room allocations and staff deployment, while maintaining strict hygiene and audit standards across areas.

You will mentor junior supervisors and cleaning staff, manage rosters, and liaise with the client’s executive team to ensure SLA compliance and cost controls. A Matric pass and hospitality experience are essential.

Qualifications

• Minimum 24 years of senior or lead supervisory experience in hotel housekeeping operations.
• Proven track record in leading teams, audits, room turnarounds and client communication.
• Knowledge of hotel housekeeping standards, chemical handling and inspection workflows.

Responsibilities

• Direct and oversee floor activities, staff deployment and handover across teams.
• Conduct high level room inspections and public area audits to enforce hygiene standards.
• Lead safety talks and ensure compliance with OHS guidelines; manage shift rosters.

Skills

Team leadership

Quality audits

Client communication

Shift supervision

Education

Matric pass

Hospitality management qualification

Tools

MSDS knowledge

Job description

What youll be doing

Operational Leadership: Direct and oversee shift-to-shift floor activities, taking senior ownership of daily room allocations, staff deployment, and handover execution across teams. Quality Assurance & Auditing: Conduct rigorous high-level room inspections (converting Vacant Dirty to Vacant Ready status) and public area audits to enforce uncompromising 4/5-star hospitality hygiene and aesthetic standards. Team Supervision & Mentorship: Lead, motivate, and mentor junior supervisors, room attendants, and cleaning staff; manage shift rosters, control absenteeism, and drive continuous on-the-job training. Stakeholder & Client Liaison: Act as a key daily liaison with the client's Executive Housekeeper and site management; handle complex guest/client requests, resolve escalated queries promptly, and safeguard SLA compliance. Inventory, Cost & Asset Control: Oversee strict daily and monthly stock controls for linen, guest amenities, and cleaning chemicals; monitor chemical dilution ratios and audit equipment maintenance to minimize wastage and control site costs. Compliance & HR Administration: Assist Contract Management with basic site HR functions, enforce IR/disciplinary protocols, lead safety toolbox talks, and ensure strict compliance with OHS guidelines.

What youll need

• Work Experience: Minimum 24 years of senior or lead supervisory experience strictly within Hotel Housekeeping Operations (Commercial Hotels, Resorts, or Luxury Hospitality environments).
• Proven Capabilities: Demonstrated track record in leading teams, conducting quality audits, managing room turnarounds, and handling client-facing communication.
• Technical Industry Expertise: Good knowledge of hotel housekeeping standards, chemical management/MSDS, linen count protocols, and room inspection workflows.
• Interpersonal & Leadership Skills: Exceptional people leadership, diplomacy, problem-solving skills, and the authority to command respect while fostering team cohesion.
• Shift Availability: Fully flexible and prepared to work rotating shift schedules, including night shifts, weekends, and public holidays as required by hotel operations.
• Transport: Must have reliable, dependable transport to ensure punctual arrival for shift handovers in Rosebank.
• Education: Matric pass required; Tertiary qualification in Hospitality Management or Operations is highly advantageous.

What is in it for you?

• Stability & Career Elevation: Permanent position with a major national service provider, structured to fast-track high performers into Assistant Contract Manager and Contract Manager roles.
• R7 500 CTC (includes 5.25% provident fund contribution).
• Professional Environment: A high-performance culture that values senior leadership, operational ownership, and service excellence.

A Few Things to Know

• Schedule: Shift work required (flexible rotation across days, nights, weekends, and holidays).
• Transport: Reliable transport to ensure punctual arrival for shift handovers in Sunnyside (Pretoria) is essential.

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