Hotel Room Attendant

President Hotel; Cape Town; On-site; ZAR 100,000 - 145,000; Full time

Benefits offered by this job

Competitive salary

Job summary

The President Hotel in Cape Town is seeking experienced Room Attendants for a 6-month fixed-term contract. The role requires meticulous cleaning, efficient room preparation, and strict adherence to housekeeping standards to ensure guest rooms meet luxury expectations.

Applicants should have at least 2 years of hotel housekeeping experience, a Matric certificate, and the ability to work shifts, weekends and public holidays. A fully updated CV with references is essential.

Qualifications

• Matric Certificate (Grade 12) required.
• Minimum 2 years’ housekeeping experience in a hotel environment.

Responsibilities

• Clean and service guest rooms according to The President Hotel’s housekeeping standards.
• Prepare rooms for arrivals, stayovers, and departures.
• Ensure bedrooms, bathrooms, linen, amenities and surfaces meet cleanliness and presentation standards.
• Make beds and replace linen according to procedures.
• Identify and report maintenance issues and safety concerns.
• Maintain a well-stocked housekeeping trolley and ensure supplies are managed responsibly.

Skills

Attention to detail

Time management

Teamwork

Physical fitness

Independence

Education

Matric / Grade 12

Job description

Every unforgettable stay begins with a perfectly prepared room.

At The President Hotel, the details matter. From crisp linen and spotless bathrooms to beautifully presented guest rooms, our Housekeeping team plays a vital role in shaping the guest experience from the moment a guest opens the door.

As we continue our journey toward luxury, we’re looking for experienced Room Attendants with a minimum of 2 years’ housekeeping experience within a hotel environment for a 6 month fix-term contract. Someone who takes pride in maintaining exceptional cleanliness, presentation and guest room standards.

If you have a strong eye for detail, enjoy working in a structured and professional hotel environment, and understand the importance of preparing every room to the highest standard, this opportunity is for you.

Minimum Requirements

• Matric Certificate (Grade 12)
• Minimum 2 years’ current housekeeping experience within a hotel environment
• Previous Room Attendant experience within a busy 4-star or 5-star hotel environment advantageous
• Strong knowledge of hotel guest room cleaning standards and procedures
• Good understanding of bedroom and bathroom cleaning, linen handling and guest room presentation
• Ability to clean and prepare guest rooms efficiently within required timeframes
• Strong attention to detail and commitment to maintaining consistently high standards
• Good organisational and time-management skills
• Ability to follow hotel Housekeeping procedures and Standard Operating Procedures
• Ability to work independently and as part of a professional Housekeeping team
• Physically fit and able to perform the physical requirements of the position
• Ability to work shifts, weekends and public holidays
• Reliable, punctual and accountable approach to work
• Professional grooming, presentation and attitude
• South African ID
• A fully updated CV with contactable reference details is essential

What You’ll Be Doing

• Cleaning and servicing guest rooms according to The President Hotel’s Housekeeping standards
• Preparing rooms efficiently and accurately for guest arrivals, stayovers and departures
• Ensuring bedrooms, bathrooms, linen, amenities and surfaces meet required cleanliness and presentation standards
• Making beds and replacing linen according to hotel procedures and quality standards
• Cleaning and sanitising bathrooms, bedrooms and guest room surfaces thoroughly
• Replenishing guest amenities and supplies according to established room standards
• Ensuring every completed room is clean, organised and professionally presented before being released
• Maintaining a well-stocked and organised Housekeeping trolley throughout the shift
• Managing linen, guest amenities and cleaning supplies responsibly
• Assisting with the cleaning of corridors, service areas and designated public spaces when required
• Identifying and reporting maintenance issues, damaged items and room defects promptly
• Reporting lost property and following hotel Lost and Found procedures
• Responding politely and professionally to guest requests when approached
• Escalating guest concerns or requests to the appropriate team member when required
• Following hotel hygiene, health and safety procedures at all times
• Working closely with Housekeeping colleagues and other hotel departments to support smooth daily operations
• Maintaining productivity while ensuring attention to detail and quality are never compromised
• Ensuring every guest room reflects the professional and elevated standards expected at The President Hotel

Why Join The President Hotel

• Be part of Cape Town’s Most Loved Hotel
• Work within a professional, high-volume 349-room hotel environment
• Develop your Housekeeping skills while maintaining exceptional guest room standards
• Gain experience within a structured and professional hotel operation
• Play a key role in our exciting journey toward luxury
• Work alongside passionate hospitality and Housekeeping professionals
• Enjoy a competitive salary