Risk Administrator

takealot.com; Johannesburg; On-site; ZAR 180,000 - 260,000; Full time

Job summary

takealot.com in Johannesburg is seeking a Risk Administrator to support the Risk Admin office with invoices, ordering and consumables management. The role reports to the Risk & Security Manager and involves coordinating orders, capturing staff engagements, and recording incidents.

The position requires a Grade 12 and a Diploma in Office Administration/Management, plus MS Office proficiency and experience in Flowitz. A proactive, detail‑driven mindset is essential for success.

Qualifications

• Successfully completed Grade 12.
• Diploma or Certificate in Office Administration/Management.
• Minimum 1 year relevant experience within DC operations.
• Customer service experience.
• Supplier interaction experience.
• Problem solving experience.
• High level of proficiency in MS Office.
• Experience in Flowitz system.
• Analytical skills.
• Accuracy and speed.

Responsibilities

• Coordinate all orders and requirements for the department.
• Assist with ad-hoc team responsibilities.
• Capture Jarrison staff, new engagements and terminations when required.
• Record incidents on the security management system.
• Assist the risk team with theft/fraud investigation when required.
• Assist with claims investigations when required.
• Capture risk and security invoices that are approved by the Risk and Security Manager.
• Follow up with stakeholders for invoices and ensure that all monthly invoices for the department are received and captured.
• Drafting reports.
• Ensuring that the online intelligence system is up to date.
• Recording and follow up on all risk and security department meetings.
• Maintaining records of all recoveries and losses related to theft and fraud incidents.
• Interacting with CS and HQ on customer related complaints.
• Generate visitors` access codes on the access control system.

Skills

Customer service

Supplier interaction

Problem solving

MS Office

Analytical skills

Attention to detail

Accuracy and speed

Flowitz system

Education

Grade 12

Diploma or Certificate in Office Administration/Management

Tools

Flowitz system

Job description

takealot.com, South Africa's leading online retailer, is looking for a highly talented Risk Administrator to join our team in Johannesburg

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Purpose of the this role : Support the smooth running of the Risk Admin office by carrying out Admin tasks related toinvoices, ordering, and managing consumables.

This position reports to the Risk & Security Manager

Your responsibilities will include:

• Co-ordinate all orders and requirements for thedepartment
• Assist with ad-hoc team responsibilities
• Capture Jarrison staff, new engagements andterminations when required
• Record incidents on the security management system
• Assist the risk team with theft/fraud investigation whenrequired
• Assist with claims investigations when required
• Capture risk and security invoices that are approved bythe Risk and Security Manager
• Follow up with stakeholders for invoices and ensurethat all monthly invoices for the department arereceived and captured
• Drafting reports
• Ensuring that the online intelligence system is up todate
• Recording and follow up on all risk and securitydepartment meetings
• Maintaining records of all recoveries and losses relatedto theft and fraud incidents
• Interacting with CS and HQ on customer relatedcomplaints
• Generate visitors` access codes on the access controlsystem

Qualification & Experience:

• Successfully completed Grade 12
• Diploma or Certificate in Office Administration/Management
• Minimum 1 year relevant experience within DC operations
• Customer service experience
• Supplier interaction experience
• Problem Solving experience
• High level of proficiency in MS Office
• Experience in Flowitz system
• Analytical skills
• Accuracy and speed

Attributes Required:

• Solutions-oriented, can-do attitude; self-motivated
• Critical and Systems thinking
• Attention to detail
• Excellent communication skills, both written and spoken across different manageriallevels
• Self-starter
• Independent worker
• Previous experience in Office Administration
• Previous experience in Warehouse operations
• Comfortable with change and excellent team player
• Comfortable with learning and adapting to new systems
• Passionate about new initiatives and improvement

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating
• We seek to employ an Extra Ordinary Mind who Smart, has Integrity,and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.