RFQ Document Controller

Time Personnel; Wes-Kaap; On-site; ZAR 180,000 - 280,000; Full time

Job summary

Time Personnel is seeking an organised Document Control Administrator to join our technical administration team in the PCB/electronics manufacturing sector, ensuring accurate records and strict version control.

Responsibilities include receiving technical requests, assigning part numbers, maintaining folders and documentation, and coordinating with customers, suppliers and engineers to keep data current and traceable; a Grade 12 plus 5+ years' experience is required.

Qualifications

• Grade 12 / Matric with proven administrative experience in a technical environment.
• Minimum 5 years in document control or technical administration.
• Experience with CAM software is an advantage.
• Strong document management, version control, and technical record-keeping.
• Excellent administrative ability with attention to detail and organised information.
• Clear English communication with customers, suppliers, engineers, and internal teams.
• Customer-focused and able to handle queries professionally.
• Advanced MS Office skills, especially Excel, Word, and Outlook.
• Experience with ERP systems and navigating technical databases.
• Ability to manage multiple tasks, prioritise, and meet deadlines.

Responsibilities

• Receive and assess technical requests, establish process, and route to CAM Engineer.
• Coordinate queries, follow up, and escalate engineering input when needed.
• Search records, allocate part numbers, maintain folders, and ensure version control.
• Prepare and maintain Technical Data Sheets, stencil and paste files, and approvals.
• Maintain EQ register, distribute EQs, monitor deadlines, and follow up on responses.
• Keep technical records accurate, current, traceable, and well-maintained.
• Manage central tracking for technical work and provide workload updates.
• Review completed work to ensure all actions and filings are finalised.
• Identify improvements to administrative and document-control processes.
• Maintain professional communication with customers, suppliers, engineers, and internal departments.

Skills

Document control

Version control

MS Office (Excel, Word, Outlook)

Communication skills

Attention to detail

Time management

Customer liaison

Organisational skills

Education

Grade 12 / Matric

Tools

CAM software

ERP systems

Job description

REQUIREMENTS

• Grade 12 / Matric, together with proven administrative experience within a technical, engineering, manufacturing, or similar environment.
• A minimum of 5 years’ experience in document control, technical administration, or a comparable position, preferably within the PCB, electronics, or related manufacturing sector.
• Experience or exposure to CAM software would be an advantage.
• Strong understanding of document management, version control, and maintaining accurate technical records.
• Excellent administrative ability, with strong attention to detail and a structured approach to organising information.
• Good written and verbal communication skills in English, with the confidence to liaise with customers, suppliers, engineers, and internal departments.
• A strong customer-focused approach with the ability to handle queries professionally and efficiently.
• Advanced proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
• Previous experience working with ERP systems and the ability to learn and navigate technical databases and business systems.
• Ability to manage multiple tasks simultaneously, prioritise workloads, and consistently meet deadlines.

DUTIES

• Receive and assess incoming technical requests, establish the required process, and determine whether the request relates to a new component, revision, repeat order, ECP, or factory transfer before assigning it to the appropriate CAM Engineer.
• Coordinate and monitor technical queries, following up on outstanding information, communicating supplier feedback, and escalating matters that require engineering input or decision-making.
• Conduct searches of existing records before creating new entries, allocate part/item numbers, maintain structured electronic folders, and ensure technical documentation is correctly named, stored, and version controlled.
• Prepare and maintain Technical Data Sheets, stencil files, paste files, and related technical documentation, ensuring all information is complete and accurate and that the necessary approvals are obtained.
• Maintain the Engineering Query (EQ) register, prepare and distribute EQs, monitor responses and deadlines, follow up with customers, and elevate overdue or technically complex matters.
• Ensure all technical records, historical information, factory allocations, revisions, databases, and supporting documentation remain accurate, current, traceable, and properly maintained.
• Maintain a central tracking system for technical work, monitor outstanding tasks and deadlines, identify potential delays or bottlenecks, and provide regular workload updates to the Senior CAM Engineer.
• Review completed work to ensure all required actions, documentation, approvals, and filing have been finalised before closing technical tasks.
• Identify opportunities to improve administrative and document-control processes, streamline workflows, improve efficiency, and contribute to cost‑saving or continuous‑improvement initiatives.
• Maintain professional and responsive communication with customers, suppliers, engineers, and internal departments, ensuring queries and requests are handled promptly and effectively.

Salary: R negotiable dependent on experience