Revenue & Customer Success Ops Architect (Remote)

YO AI Labs; Johannesburg; Remote; ZAR 551,000 - 964,000; Part time

Job summary

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert for a remote contractor role. The position focuses on CRM configuration, data accuracy, and reporting to improve revenue operations across SaaS environments.

You will configure Salesforce/HubSpot, manage revenue tools, and optimize workflows while maintaining clean data across connected systems. Strong communication and problem-solving are essential.

Qualifications

• 4+ years of experience in Sales, Revenue, or Customer Success Operations.

Responsibilities

• Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools.
• Manage revenue tools including quoting, billing, ticketing, and project management systems.
• Build and optimize sales and customer success workflows.
• Maintain accurate data and reporting across connected systems.
• Identify and resolve operational or policy-related challenges.
• Create clear documentation, reports, and process guidelines.
• Support system adoption and operational improvements.

Skills

CRM configuration

Revenue tools

Data reporting

Tools

Salesforce

HubSpot

Billing/Ticketing tools

Job description

YO AI Labs is seeking a Sales / Revenue / CS Operations Expert for a remote contractor role. The position focuses on CRM configuration, data accuracy, and reporting to improve revenue operations across SaaS environments.

You will configure Salesforce/HubSpot, manage revenue tools, and optimize workflows while maintaining clean data across connected systems. Strong communication and problem-solving are essential.