Retail Training Content Designer & Writer

CaRRoL BoYeS; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

CaRRoL BoYeS in Cape Town is looking for a Training Content Developer & Writer to support HR Learning & Development. This entry-level role involves creating and standardizing training manuals and materials, ensuring high-quality documentation aligned with company standards.

The ideal candidate will possess strong writing and organizational skills, with some retail training experience preferred. This position is perfect for those seeking practical experience in instructional design and content development.

Qualifications

• Retail training experience (1–2 years preferred), OR retail experience with training exposure.
• Understanding of retail operations and customer service.
• Strong facilitation, communication and administrative skills.
• Strong written communication and editing skills.
• High attention to detail.

Responsibilities

• Assist in the drafting, structuring and formatting of retail training manuals.
• Conduct information-gathering sessions with stakeholders.
• Proofread and edit training materials for clarity and professionalism.
• Support preparation of training packs for workshops.
• Contribute ideas to improve learning materials.

Skills

Excellent writing and documentation skills

Analytical and structured thinker

Strong organizational ability

Deadline-driven

Open to feedback and revision

Education

Education / Teaching / Learning background

Tools

Microsoft Word

Job description

CaRRoL BoYeS in Cape Town is looking for a Training Content Developer & Writer to support HR Learning & Development. This entry-level role involves creating and standardizing training manuals and materials, ensuring high-quality documentation aligned with company standards.

The ideal candidate will possess strong writing and organizational skills, with some retail training experience preferred. This position is perfect for those seeking practical experience in instructional design and content development.